{"title":"Applying gamification in the context of knowledge management","authors":"J. L. Jurado, Alejandro Fernández, C. Collazos","doi":"10.1145/2809563.2809606","DOIUrl":null,"url":null,"abstract":"In this paper we present the preliminary results of an ongoing project called (KMM+G). It explores an approach to improve participation in knowledge management processes, in software development companies, through gamification. The paper documents a case study in which we compared two approaches to knowledge construction and refinement. One approach is based on email communication, document templates and the guidance of a project leader. The other approach incorporates gamification mechanics known as PBL (points, medal, and leaderboard). We observed that gamification mechanics substantially improve aspects like: participation, contribution, collaboration and knowledge refinement in the process of software development.","PeriodicalId":20526,"journal":{"name":"Proceedings of the 15th International Conference on Knowledge Technologies and Data-driven Business","volume":"1 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2015-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"21","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 15th International Conference on Knowledge Technologies and Data-driven Business","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/2809563.2809606","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 21
Abstract
In this paper we present the preliminary results of an ongoing project called (KMM+G). It explores an approach to improve participation in knowledge management processes, in software development companies, through gamification. The paper documents a case study in which we compared two approaches to knowledge construction and refinement. One approach is based on email communication, document templates and the guidance of a project leader. The other approach incorporates gamification mechanics known as PBL (points, medal, and leaderboard). We observed that gamification mechanics substantially improve aspects like: participation, contribution, collaboration and knowledge refinement in the process of software development.