Investigating the Relationship between Mental Workload and Job Burnout of Health Care Workers in Health Centers and Collective Corona Vaccination Centers

Abstract

Background & objectives: Corona pandemic has caused unfortunate human losses worldwide by challenging health and medical institutions and arrangements. This study aimed to examine the relationship between mental workload and job burnout of healthcare workers in health centers and collective corona vaccination centers in Ardabil city. Methods: The present study was a descriptive-correlation type conducted in 1401. The statistical population of the research included all the health care workers of health centers and collective corona vaccination centers of Ardabil city, numbering 184. The sampling method was total count. The data were collected using Meslach's mental workload and job burnout questionnaires, the validity of which was confirmed by expert professors. Meanwhile, the reliability of the mental workload and job burnout questionnaires through Cronbach's alpha were estimated at 0.90 and 85.0, respectively. Pearson correlation test and one-sample t-test were utilized using SPSS-18 software. Results: There is a positive and significant relationship between the components of mental workload and job burnout of healthcare workers (r=0.82 and p ≤0.001). Also, there is a positive and significant relationship between their age and job burnout ( p ≤0.001, r=0.77). On the other hand, there is an inverse and significant relationship between age and the mental workload of healthcare workers ( p ≤0.001, r= -0.29). Mental workload (67.35) and job burnout (3.27) of healthcare workers were higher than average. Conclusion: The corona pandemic has increased the amount of mental workload and job burnout among healthcare workers. Therefore, it is necessary to perform psychological interventions and support measures to maintain employees' health during and after the epidemic.