Six sigma.

Abstract

specific first Six Sigma represents extraordinary sense - not ordinary or common sense. [1] Six Sigma distinguishes itself as a business improvement methodology from prior quality improvement methodologies, in that it supports the improvement in quality and customer satisfaction only as a means to an end – to improve the bottom line of the organization. It accomplishes this by defining the goals of the business, and defining performance metrics that tie to the business goals. Six Sigma then uses performance metrics-based projects that will yield clear business results by applying advanced quality and statistical tools to achieve breakthrough financial performance. These results are attained using dedicated, focused, qualified personnel working in a project environment.