The behaviour of consumers and information providers during a pandemic: analysis of information related to Covid-19 and the way consumers in social media reacted to this information

IF 0.7 4区 管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
Tom Potash, Avshalom Elmalech
{"title":"The behaviour of consumers and information providers during a pandemic: analysis of information related to Covid-19 and the way consumers in social media reacted to this information","authors":"Tom Potash, Avshalom Elmalech","doi":"10.47989/colis2219","DOIUrl":null,"url":null,"abstract":"People’s reactions to information can teach us about their attitudes and feelings about a certain topic. In this study, we investigate peoples’ reactions to Covid-19 related information throughout different periods of the pandemic. We created a wide database of the leading content providers in Israel, and then examined the characteristics of the various news items on Facebook and their sharing features. A quantitative study that examined 552,733 posts on Facebook and analysed the responses to those posts. Covid-19 related posts drew more shares and interactions such as ‘sad’, ‘care’, and ‘angry’ in comparison to posts that were not related to Covid-19. When ividing the information collected by different periods, it seems that the attitude toward information about Covid-19 related topics varies according to the period. People reacted and engaged with information regarding Covid-19 differently throughout the pandemic. In the beginning, people shared more information to help others in reducing their uncertainty. When more information about the pandemic was available people shared less information as it was not needed. On the other hand, people felt more comfortable commenting on posts and expressing their opinion as they received more information about the pandemic.","PeriodicalId":47431,"journal":{"name":"Information Research-An International Electronic Journal","volume":null,"pages":null},"PeriodicalIF":0.7000,"publicationDate":"2022-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Research-An International Electronic Journal","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.47989/colis2219","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0

Abstract

People’s reactions to information can teach us about their attitudes and feelings about a certain topic. In this study, we investigate peoples’ reactions to Covid-19 related information throughout different periods of the pandemic. We created a wide database of the leading content providers in Israel, and then examined the characteristics of the various news items on Facebook and their sharing features. A quantitative study that examined 552,733 posts on Facebook and analysed the responses to those posts. Covid-19 related posts drew more shares and interactions such as ‘sad’, ‘care’, and ‘angry’ in comparison to posts that were not related to Covid-19. When ividing the information collected by different periods, it seems that the attitude toward information about Covid-19 related topics varies according to the period. People reacted and engaged with information regarding Covid-19 differently throughout the pandemic. In the beginning, people shared more information to help others in reducing their uncertainty. When more information about the pandemic was available people shared less information as it was not needed. On the other hand, people felt more comfortable commenting on posts and expressing their opinion as they received more information about the pandemic.
大流行期间消费者和信息提供者的行为:分析与Covid-19相关的信息以及社交媒体上消费者对这些信息的反应方式
人们对信息的反应可以告诉我们他们对某个话题的态度和感受。在这项研究中,我们调查了人们在大流行的不同时期对Covid-19相关信息的反应。我们创建了一个以色列主要内容提供商的大数据库,然后研究了Facebook上各种新闻的特征及其共享功能。一项定量研究调查了Facebook上的552,733条帖子,并分析了对这些帖子的回应。与新冠肺炎无关的帖子相比,与新冠肺炎相关的帖子吸引了更多的分享和互动,如“悲伤”、“关心”、“愤怒”等。从不同时期收集的信息来看,人们对新冠肺炎相关话题的态度似乎因时期而异。在整个大流行期间,人们对Covid-19信息的反应和参与方式不同。一开始,人们分享更多的信息来帮助他人减少他们的不确定性。当获得更多关于大流行的信息时,人们分享的信息较少,因为不需要。另一方面,随着人们获得更多关于大流行的信息,他们更愿意在帖子上发表评论和表达意见。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
Information Research-An International Electronic Journal
Information Research-An International Electronic Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.20
自引率
12.50%
发文量
62
审稿时长
45 weeks
期刊介绍: Information Research, is an open access, international, peer-reviewed, scholarly journal, dedicated to making accessible the results of research across a wide range of information-related disciplines. It is published by the University of Borås, Sweden, with the financial support of an NOP-HS Scientific Journal Grant. It is edited by Professor T.D. Wilson, and is hosted, and given technical support, by Lund University Libraries, Sweden.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信