Bridging Digital Divide in India : Positive Outlook Amid COVID-19

Q2 Business, Management and Accounting

Prabandhan: Indian Journal of Management Pub Date : 2022-06-14 DOI:10.17010/pijom/2022/v15i6/170026

Indu Anon, Greeshma Benny Thadikaran, Karthigai Prakasam Chellaswamy

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引用次数: 0

Abstract

The digital divide is described as the gap in access to, knowledge of, use of, or ability to comprehend information and communication technology (ICT) between different societal groups. The digital divide can often give way to an upsurge in social inequalities. This study intended to comprehend the extent of the rural-urban digital divide in India regarding access to the internet and to analyze the increase or decrease in the same due to the global coronavirus pandemic. The analysis of the paper was primarily based on secondary data collected from the report on “The Indian Telecom Services Performance Indicators” issued by the Telecom Regulatory Authority of India for June 2019 and June 2020. Percentage analysis was employed to comprehend the trend of the digital divide in terms of access for the years 2019 and 2020. The results disclosed that there was an increase in internet access in the rural population during the time frame of COVID-19, and this increase has led to a decrease in the digital divide in terms of access to the internet. Moreover, the study revealed that COVID-19, to some extent, has resulted in bridging the rural-urban digital divide in India in terms of access. The study further highlighted the importance of digital literacy and access to ICT, and suggested ways to improve digital literacy in India. © 2022, Associated Management Consultants Pvt. Ltd.. All rights reserved.

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弥合印度的数字鸿沟:2019冠状病毒病期间的积极前景

数字鸿沟被描述为不同社会群体在获取、知识、使用或理解信息和通信技术(ICT)能力方面的差距。数字鸿沟往往会让位于社会不平等的加剧。本研究旨在了解印度农村和城市在互联网接入方面的数字鸿沟的程度，并分析由于全球冠状病毒大流行而增加或减少的数字鸿沟。本文的分析主要基于印度电信监管局2019年6月和2020年6月发布的“印度电信服务绩效指标”报告中收集的二手数据。采用百分比分析来了解2019年和2020年在访问方面的数字鸿沟趋势。结果显示，在2019冠状病毒病期间，农村人口的互联网接入有所增加，这一增长导致互联网接入方面的数字鸿沟缩小。此外，该研究显示，COVID-19在一定程度上弥合了印度农村和城市在获取数字服务方面的鸿沟。该研究进一步强调了数字扫盲和获取信息通信技术的重要性，并提出了提高印度数字扫盲的方法。©2022，联合管理顾问有限公司。版权所有。

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来源期刊

Prabandhan: Indian Journal of Management Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

3.30

自引率

0.00%

发文量

期刊介绍： Prabandhan: Indian Journal of Management (ISSN 0975-2854) : is a double blind peer reviewed refereed monthly journal that publishes papers on diverse areas of management such as Human Resource Management, Organizational Behaviour and Organizational Management, International Business, Knowledge Management, Environmental Management, Data Analysis and Decision Making, Technology and Operations Management, Strategic Decision Making, Negotiations and Competitive Decision Making, Ethics in Management, Corporate Governance, Corporate Social Responsibility, Public Management, Rural Management, General Management, Hotel Management, Intellectual Property Rights, Education Management, Communication Management, Lifecycle Management, Spiritual Management, Tourism Management, Hospitality Management, Leisure Management, Inventory Management, Waste Management, Hospital Management, among others. The objective of the Journal is to disseminate knowledge, which ensures good practice of professional management and its focal point is on research and reflections relevant to academicians and practicing managers. The Journal enjoys a pan India reach and a discernible international subscriber and readership base.