Automotive process-based new product development: A process monitoring

Abstract

The new product development (NPD) process is subjected to be monitored to assure the desired results in terms of both effectiveness and efficiency. This paper presents process-based NPD and process monitoring concept, within the context of the automotive quality management system standard, ISO/TS16949:2002. The process monitoring covers the areas of review, verification, and validation including Production Part Approval Process (PPAP). These areas focus on process effectiveness. In order to improve process efficiency, the monitoring should be extended to the area of process performance measurement. The further study regarding process performance measurement in conjunction with the proposed automotive process-based management is recommended.