Survey of communication and awareness as the most relevant socio-technical aspects of requirements-driven collaboration among software development teams

Irum Inayat, S. Salim, S. Marczak
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引用次数: 1

Abstract

Requirements engineering is a social process and while working together, stakeholders develop socio-technical relationships. Socio-technical aspects such as communication (information exchange among members) and awareness (knowledge of others) were discussed in literature, but little is known with respect to their role in requirements engineering activities. Therefore, requirements-driven collaboration (RDC), particularly on the relevance of socio-technical aspects, warrants further investigation. The authors aim to fill this gap by conducting a systematic literature review on these two aspects. This review covers planning (defining objectives and search strategy), execution (study search and selection), and interpretation of the findings (results and discussions). Findings revealed more studies on communication than on awareness. Two aspects of communication covered for RDC in literature are: (i) preferred communication medium, and (ii) communication patterns of teams. However, for awareness the aspects affecting awareness and vice versa were studied for RDC. Further investigation indicated the interdependence of awareness and communication and that distance does not affect team's awareness. The authors discuss implications for software practitioners in terms of enhancing their performance by considering the role of information brokers, and identifying central and emergent members etc. Researchers can strengthen the domain by providing more empirical results on interdependence of socio-technical aspects.
将沟通和意识作为软件开发团队之间需求驱动协作的最相关的社会技术方面进行调查
需求工程是一个社会过程,在一起工作时,涉众发展了社会技术关系。社会技术方面,如沟通(成员之间的信息交换)和意识(对他人的知识)在文献中进行了讨论,但是很少有人知道它们在需求工程活动中的作用。因此,需求驱动的协作(RDC),特别是社会技术方面的相关性,值得进一步调查。作者旨在通过对这两个方面进行系统的文献综述来填补这一空白。这篇综述包括计划(定义目标和检索策略)、执行(研究检索和选择)和结果解释(结果和讨论)。研究结果显示,对沟通的研究多于对意识的研究。文献中涉及的RDC沟通的两个方面是:(i)首选的沟通媒介,和(ii)团队的沟通模式。然而,对于认知,我们研究了影响认知的方面,反之亦然。进一步的调查表明,意识和沟通是相互依赖的,距离不影响团队的意识。作者讨论了通过考虑信息代理的角色、识别中心成员和紧急成员等来提高软件从业者的绩效的含义。研究人员可以通过提供更多关于社会技术方面相互依赖的实证结果来加强这一领域。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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