Implementation of 5S in the Pantry Housekeeping of Hotels to Increase Work Productivity

Abstract

. Housekeeping possessed warehouse storage of goods, including parts pantry (Floor Station). A place to store this stuff if not managed properly then it will be their own complaint for both workers and management. Complaints that arise usually messy stuff, stuff that in looking for difficult to reach, absence and so that adds to the workload of complaints and its own for house keeping part of the hotel employees. To provide solutions to the problems, conducted experimental research is the implementation of 5S (Seiri, Seiton, Seiso, Seiketsu, Shitsuke) or also called 5R (Ringkas, Rapi, Resik, Rawat, Rajin). This research was conducted at four hotels in Kuta, Bali with 20 employees as sample, and treatment by subject design. The musculoskeletal disorder predicted by Nordic Body Map questionnaire, fatigue is predicted by 30 item questionnaire general fatigue, and work productivity predicted by work volume divided by workload and work time. Data were analyzed at the level of significance of 5%. Result of analysis showed that between before and after treatment 5S increase significantly (P <0.05) on the musculoskeletal disorders (25.4%), general fatigue (28,4%), and increase productivity (32,5%). It was concluded that the implementation of 5S can increase work productivity workers hotel.