A Model-Based Design Method for the Correlation between Customer Feedback and Technical Design Parameters in the Context of Systems Engineering

Abstract

Nowadays considering trends such as digitalization, automated driving as well as electric mobility in products in automotive development processes is a major challenge, which has led to an enormous increase in the number of product functions of technical systems. However, the recognized processes in automotive development are strongly component-oriented and such processes partially support the development of product functions. In order to meet future trends and ensure long term customer satisfaction, a transfer from component-oriented to function-oriented development is necessary. Accordingly, a holistic concept can be useful that enables the integration of customer feedback into the early phase of product development in the context of function-orientation. However, the customer feedback evaluation and their mapping with technical subsystems have been considered mainly in the context of component-oriented development. In this contribution, a method is proposed, which is generated in the context of a product model of product generation engineering. Product Generation Engineering enables the structuring of the development process of a product generation and supports function-oriented development. The Product Model provides customer- oriented development of mechatronic products. The proposed method is achieved in the sense of model-based systems engineering and validated by the exemplarily application of a case study of a specific vehicle. Both the past and current product generations of the specific vehicle are taken into account in the development of the subsequent product generation.