SYSTEMATIC LITERATURE REVIEW ON THE JOB SATISFACTION OF EMPLOYEES IN THE LOGISTICS INDUSTRY

IF 2.4 Q2 ENGINEERING, INDUSTRIAL

International Journal of Industrial Engineering and Management Pub Date : 2023-03-28 DOI:10.15282/ijim.17.1.2023.9174

Norizzati Binti Bahsri, Aznira Binti Zakaria

引用次数: 1

Abstract

The logistics industry plays an important role in economic development. One of the major issues in the logistics industry is human resources or labor. Hence, this research aims to explore job satisfaction among employees in the logistics industry. A systematic literature review was conducted where research published from the year 2012 until 2021 was included. After the full- text screening, 8 articles were reviewed and used for qualitative synthesis. Three main areas were identified as the focus of this review which are the factors influencing job satisfaction, the theory used, and the impact of job satisfaction on individuals and organizations. There are limited studies on job satisfaction among employees in the logistics industry, hence future studies should focus on this as the logistics industry are a significant contributor to the economy, especially in Malaysia.

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物流行业员工工作满意度的系统文献综述

物流业在经济发展中发挥着重要作用。物流行业的主要问题之一是人力资源或劳动力。因此，本研究旨在探讨物流行业员工的工作满意度。对2012年至2021年发表的研究进行了系统的文献综述。全文筛选后，对8篇文献进行综述并进行定性综合。三个主要领域被确定为本综述的重点，即影响工作满意度的因素，所使用的理论，以及工作满意度对个人和组织的影响。关于物流业员工工作满意度的研究有限，因此未来的研究应该关注这一点，因为物流业是经济的重要贡献者，特别是在马来西亚。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Industrial Engineering and Management Business, Management and Accounting-Business, Management and Accounting (miscellaneous)

CiteScore

5.00

自引率

17.20%

发文量

审稿时长

21 weeks

期刊介绍： International Journal of Industrial Engineering and Management (IJIEM) is an interdisciplinary international academic journal published quarterly. IJIEM serves researchers in the industrial engineering, manufacturing engineering and management fields. The major aims are: To collect and disseminate information on new and advanced developments in the field of industrial engineering and management; To encourage further progress in engineering and management methodology and applications; To cover the range of engineering and management development and usage in their use of managerial policies and strategies. Thus, IJIEM invites the submission of original, high quality, theoretical and application-oriented research; general surveys and critical reviews; educational or training articles including case studies, in the field of industrial engineering and management. The journal covers all aspects of industrial engineering and management, particularly: -Smart Manufacturing & Industry 4.0, -Production Systems, -Service Engineering, -Automation, Robotics and Mechatronics, -Information and Communication Systems, -ICT for Collaborative Manufacturing, -Quality, Maintenance and Logistics, -Safety and Reliability, -Organization and Human Resources, -Engineering Management, -Entrepreneurship and Innovation, -Project Management, -Marketing and Commerce, -Investment, Finance and Accounting, -Insurance Engineering and Management, -Media Engineering and Management, -Education and Practices in Industrial Engineering and Management.