Conversational Futures: Emancipating Conversational Interactions for Futures Worth Wanting

Minha Lee, Renee Noortman, Cristina Zaga, A. Starke, Gijs Huisman, Kristina Andersen
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引用次数: 9

Abstract

We present a vision for conversational user interfaces (CUIs) as probes for speculating with, rather than as objects to speculate about. Popular CUIs, e.g., Alexa, are changing the way we converse, narrate, and imagine the world(s) to come. Yet, current conversational interactions normatively may promote non-desirable ends, delivering a restricted range of request-response interactions with sexist and digital colonialist tendencies. Our critical design approach envisions alternatives by considering how future voices can reside in CUIs as enabling probes. We present novel explorations that illustrate the potential of CUIs as critical design material, by critiquing present norms and conversing with imaginary species. As micro-level interventions, we show that conversations with diverse futures through CUIs can persuade us to critically shape our discourse on macro-scale concerns of the present, e.g., sustainability. We reflect on how conversational interactions with pluralistic, imagined futures can contribute to how being human stands to change.
对话的未来:解放对话互动的未来值得期待
我们提出了对话用户界面(gui)作为推测的探针的愿景,而不是作为推测的对象。流行的用户界面,例如Alexa,正在改变我们交谈、叙述和想象未来世界的方式。然而,当前的会话交互在规范上可能会促进不理想的结果,提供具有性别歧视和数字殖民主义倾向的有限范围的请求-响应交互。我们的关键设计方法通过考虑未来的声音如何驻留在gui中作为启用探针来设想替代方案。我们提出了新的探索,通过批评现有规范和与想象的物种对话,说明了ui作为关键设计材料的潜力。作为微观层面的干预,我们表明,通过gui与不同未来的对话可以说服我们批判性地塑造我们对当前宏观层面关注的话语,例如可持续性。我们思考与多元化、想象未来的对话互动如何有助于人类的变化。
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