Confronting library anxiety

Q3 Social Sciences

Public Services Quarterly Pub Date : 2022-07-03 DOI:10.1080/15228959.2022.2095320

J. Lackner

引用次数: 1

Abstract

Abstract Library anxiety is a persistent problem in all kinds of libraries. Making patrons feel comfortable requires an approach that prioritizes empathy and honesty. This essay explores many promising advances in the fight against library anxiety, including prioritizing librarian contact, reevaluating library spaces, emphasizing digital services, enlisting student workers as partners, and examining fees and fines. The essay concludes with a list of recommendations for making the library and librarians feel more welcoming.

查看原文本刊更多论文

面对图书馆焦虑

摘要图书馆焦虑是各类图书馆长期存在的问题。让顾客感到舒适需要一种优先考虑移情和诚实的方法。本文探讨了与图书馆焦虑作斗争的许多有希望的进展，包括优先联系图书馆员，重新评估图书馆空间，强调数字服务，招募学生工作者作为合作伙伴，以及审查费用和罚款。文章最后提出了一系列建议，让图书馆和图书馆员感觉更受欢迎。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Public Services Quarterly Social Sciences-Library and Information Sciences

CiteScore

0.90

自引率

0.00%

发文量

期刊介绍： Public Services Quarterly covers a broad spectrum of public service issues in academic libraries, presenting practical strategies for implementing new initiatives and research-based insights into effective practices. The journal publishes research-based and theoretical articles as well as case studies that advance the understanding of public services, including reference and research assistance, information literacy instruction, access and delivery services, and other services to patrons. Articles may examine creative ways to use technology to assist students and faculty. Practice-based articles should be thoroughly grounded in the literature and should situate the work done in one library into the larger context of the situation.