The Effect of Tourist Facilities on Visitor Satisfaction in Tourist Attractions in Pamutusan Island, Bungus West Sumatera

电力系统及其自动化学报 Pub Date : 2020-01-01 DOI:10.4108/eai.16-11-2019.2293284

Y. Putri, Fatma Ingtiyas

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Abstract

This research is motivated by the price of the package complained about being quite high because it is not in accordance with the facilities and tourist attractions on the island of Pamutusan. Bad condition tourist attraction facilities, such as open wells and the beach area look dirty because of the scattered garbage. This article aims to reveal the factual effect of tourist facilities on visitor satisfaction in the tourist attraction of the island of Pamutusan West Sumatra. This type of research is causal associative. The population in this study is visitors to Pamutusan Island with 100 respondents. Data analysis techniques using in this study is analysis of the level of respondents' achievement, the test of classical assumptions and hypothesis testing. The results showed the TCR for the facility variable obtained a TCR of 77.20% with a sufficient category. It would be better if the addition of facilities that do not yet exist and the improvement of facilities that are in poor condition. While the visitor satisfaction variable gets TCR 80% in the good category. Regression test results showed the value of the analysis results known t count = -3.031 with sig = 0.003 <0.05. This means that there is an influence between facilities on visitor satisfaction in tourist attractions on the island of Pamutusan.

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西苏门答腊邦古斯帕木都山岛旅游景点旅游设施对游客满意度的影响

这项研究的动机是价格的一揽子投诉是相当高的，因为它是不符合帕木图桑岛上的设施和旅游景点。露天井和海滩等条件不佳的观光设施因垃圾乱扔而显得很脏。本文旨在揭示西苏门答腊帕木都桑岛旅游景点的旅游设施对游客满意度的实际影响。这种类型的研究是因果关联的。本研究的人口是前往帕木图桑岛的游客，共有100名受访者。在本研究中使用的数据分析技术是分析受访者的成就水平，经典假设和假设检验的检验。结果表明，设施变量的TCR为77.20%，类别充足。如果增加不存在的设施，改善状况较差的设施，情况会更好。而访客满意度变量的TCR在良好类别中达到80%。回归检验结果显示，分析结果的已知值t count = -3.031, sig = 0.003 <0.05。这意味着帕木图桑岛旅游景点的设施对游客满意度存在影响。

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来源期刊

电力系统及其自动化学报

自引率

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发文量

4827

期刊介绍： Since its founding in 1989, Proceedings of the CSU-EPSA has been an academic journal co-sponsored by the National Academic Annual Conference of Power Systems and Automation of Colleges and Tianjin University, and is publicly distributed at home and abroad. The journal works under the leadership of an editorial board composed of professors from 32 domestic colleges and universities, and is committed to publishing academic papers and research results reports on basic theoretical research in the field of power systems and automation, and research and development of important equipment. In addition, the journal also publishes experience exchange articles on teaching and scientific research in colleges and universities, as well as reports on domestic and foreign academic trends, including introductions to the production and research work of related enterprises. As a core journal (remarked as C) in the Chinese Science Citation Database and a Chinese core journal, Proceedings of the CSU-EPSA is also included in many internationally renowned databases, including British Science Abstracts (SA), Russian Abstracts Journal (AJ), Japan Science and Technology Literature Society Database (CBST, JST), American Ulrich's International Journal Guide, and the Chinese Science Citation Database, showing its influence and recognition in the academic community.