WHAT MIGHT THEY ASK? Tourists’ Questions Directed to Tour Guides in Türkiye

Q2 Social Sciences

African Journal of Hospitality, Tourism and Leisure Pub Date : 2023-05-17 DOI:10.48119/toleho.1292447

Burak Düz

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引用次数: 0

Abstract

Interpretation is essential in tour guiding services and it is formed by tour guides’ information. The body of the tour guiding literature has examined tour guides’ interpretation and information-giver role in various aspects. However, tourists’ questions, as a component of tour guide-tourist interaction and interpretation, are under-studied. Hence, this empirical research aims to identify tourists’ questions directed to tour guides in Türkiye. It also examines tour guides’ perceptions of tourists’ questions and their geographic origin. Additionally, tour guides’ strategies to handle challenging questions were clarified. 13 tour guides were interviewed to conduct the qualitative research and the findings reveal that tourists’ questions are related to Geography, Islam religion, History in Anatolia, Sociocultural settings, and Socioeconomic infrastructure in Türkiye. Therefore, this study contributes to the current body of knowledge as it offers a framework for tourists’ questions, tour guides’ relevant perceptions, and strategies. Finally, it provides recommendations for practitioners and policy-makers.

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他们会问什么?游客在日本向导游提出的问题

口译在导游服务中是必不可少的，它是由导游提供的信息构成的。导游文献主体从多个方面考察了导游的解说和信息传递角色。然而，作为导游与游客互动和解说的组成部分，游客的问题研究尚不充分。因此，本实证研究旨在识别游客对 rkiye导游的问题。它还调查了导游对游客问题的看法及其地理来源。此外，还阐明了导游应对挑战性问题的策略。通过对13名导游的访谈进行定性研究，发现游客的问题与地理、伊斯兰宗教、安纳托利亚历史、社会文化环境和 rkiye的社会经济基础设施有关。因此，本研究为当前的知识体系提供了一个框架，为游客的问题、导游的相关认知和策略提供了一个框架。最后，为从业者和决策者提供建议。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

African Journal of Hospitality, Tourism and Leisure Social Sciences-Geography, Planning and Development

CiteScore

2.70

自引率

0.00%

发文量

审稿时长

8 weeks

期刊介绍： AJHTL is a proudly African, independent, privately owned multidisciplinary peer-reviewed journal, not aligned to any institution which is published quarterly. We encourage academic debate and are fully electronic and dedicated to increasing the depth of research across a range of related disciplines with the primary objective of promoting research. New researchers are especially welcome to submit articles to us for consideration. Our articles are read by scholars, students and industry globally. Only authors may submit a paper for review and only original research is considered for publication. Articles that have been either published elsewhere or which are currently considered for publication elsewhere, must not be submitted for reviewing. A journal publication might take from about one month up to one nine months to appear. The reviewing process is competitive with less than 69% of papers considered finally being accepted for publication. Authors must be certain that their paper meets the academic standards of rigorous scholarly research. Authors must have reviewed and cited the critical and recent English references that relate to the research paper. Where other language references are used these must be translated. Articles must be English language edited by authors prior to submission to the journal.