The future of workplace coaching – an explorative Delphi study

Pub Date : 2021-12-10 DOI:10.1080/17521882.2021.2014542

C. Schermuly, C. Graßmann, Silvano Ackermann, R. Wegener

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引用次数: 3

Abstract

ABSTRACT Current mega-trends and the Covid-19 pandemic are influencing the future of work. Workplace coaching is directly and indirectly affected by these changes in numerous ways, which is why we have conducted a Delphi study about the future of workplace coaching. We followed the standard procedures for this technique, using 16 structured interviews and identifying 15 future workplace coaching scenarios. These scenarios were evaluated for their estimated prevalence in 2020 and 2030 and desirability by N = 822 (before the pandemic) and N = 337 (during the pandemic), with market participants from German-speaking countries. To explore different perspectives, four different groups were recruited: coaches, HR professionals, representatives of coaching associations and coaching institutes. The prevalence of digitally-related scenarios is rated significantly higher for 2030. At the same time, artificial intelligence, algorithm-based programs, online coaching and online coach training are rather disliked, especially by coaches who prefer high quality, face-to-face coaching processes. During the Covid-19 pandemic, these scenarios were estimated to be more likely than beforehand.

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职场辅导的未来——一项探索性德尔菲研究

当前的大趋势和2019冠状病毒病大流行正在影响未来的工作。职场教练在许多方面直接或间接地受到这些变化的影响，这就是为什么我们对职场教练的未来进行了一项德尔菲研究。我们遵循了这项技术的标准程序，使用了16个结构化面试，并确定了15个未来的职场教练场景。对这些情景在2020年和2030年的估计流行率和可取性进行了评估，N = 822(大流行前)和N = 337(大流行期间)，市场参与者来自德语国家。为了探索不同的观点，我们招募了四种不同的群体:教练、人力资源专家、教练协会代表和教练机构代表。到2030年，与数字相关的情景的发生率将显著提高。与此同时，人工智能、基于算法的课程、在线教练和在线教练培训都不受欢迎，尤其是那些喜欢高质量、面对面教练过程的教练。在2019冠状病毒病大流行期间，估计这些情况比之前更有可能发生。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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