Readiness for Digital Reference Services: A Survey of Libraries in Ibadan Metropolis, Nigeria

Q2 Social Sciences

International Information and Library Review Pub Date : 2020-11-13 DOI:10.1080/10572317.2020.1841526

Azeez Adebamgbala Adeoye, T. Oladokun, Esther Opalere

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引用次数: 5

Abstract

Abstract The advent of information and communication technology has brought about sweeping changes in the way library and information services including reference services are being delivered. The focus now is to meet information users at their point of need. Digital reference service (DRS) is being embraced by libraries globally. However, providing DRS requires a combination of facilities, policies, and human resources. This study therefore examines the readiness for DRS in selected libraries in Ibadan. The research design employed for this study is the descriptive survey design. The sample for this study includes 45 librarians from 15 selected libraries in Ibadan. The instrument used was a questionnaire. The data were analyzed using simple frequency distribution and percentage on Statistical Package for the Social Sciences (SPSS). The finding of the study revealed that, despite being open to the idea, most libraries in Ibadan have not key-in into DRS s due to various factors ranging from inadequate facilities to lack of skilled personnel.

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数字参考咨询服务的准备:尼日利亚伊巴丹大都会图书馆调查

信息通信技术的出现，使图书馆信息服务包括参考咨询服务的提供方式发生了翻天覆地的变化。现在的重点是满足信息用户的需要。数字参考咨询服务(DRS)正在被全球图书馆所接受。然而，提供DRS需要设施、政策和人力资源的组合。因此，本研究审查了伊巴丹选定的图书馆是否准备好了DRS。本研究采用描述性调查设计。本研究的样本包括来自伊巴丹15个选定图书馆的45名图书馆员。使用的工具是问卷调查。数据分析采用社会科学统计软件包(SPSS)的简单频率分布和百分比。研究结果表明，尽管对这一想法持开放态度，但由于设施不足和缺乏熟练人员等各种因素，伊巴丹的大多数图书馆都没有进入DRS系统。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Information and Library Review Social Sciences-Library and Information Sciences

CiteScore

2.40

自引率

0.00%

发文量

期刊介绍： For more than twenty years, the International Information and Library Review has been welcomed by information scientists, librarians and other scholars and practitioners all over the world for its timely articles on research and development in international and comparative librarianship, information sciences, information policy and information ethics, digital values and digital libraries. Contributions to the journal have come from staff or members of many different international organizations, including the United Nations, UNESCO, IFLA, and INTAMEL, and from library and information scientists in academia, government, industry, and other organizations.