From General Services to Pervasive and Sensitive Services

Abstract

Ubiquitous computing and pervasive technology represent enabling technologies which have conditioned the evolution of the current information society. These ICT are transforming society and particularly changing the interfacing methods between services and user as well as their expectations from services. Such changes are related to arising of new kind of pervasive and sensitive service such as new healthcare and wellbeing personalized services. In this chapter, these services are defined in a comprehensive manner. This sense, sensitive services refers to new IS services that manage data that is not only based on the physical disposition of the user in regards to the environment but also related to more personal aspects. On its part, pervasive services are those developed by using pervasive technology and therefore can be defined as a delocalized and persistent ICT service. These definitions will be supported by an analysis of the evolution of services of the information society both from a socio-economic and industrial focus.