Benchmarking en la identificación de pacientes: una oportunidad para aprender

Revista de Calidad Asistencial Pub Date : 2017-03-01 DOI:10.1016/j.cali.2016.10.003

R.M. Salazar-de-la-Guerra , A. Santotomás-Pajarrón , V. González-Prieto , M.D. Menéndez-Fraga , C. Rocha Hurtado

{"title":"Benchmarking en la identificación de pacientes: una oportunidad para aprender","authors":"R.M. Salazar-de-la-Guerra , A. Santotomás-Pajarrón , V. González-Prieto , M.D. Menéndez-Fraga , C. Rocha Hurtado","doi":"10.1016/j.cali.2016.10.003","DOIUrl":null,"url":null,"abstract":"<div><h3>Objective</h3><p>To perform a benchmarking on the safe identification of hospital patients involved in “Club de las tres C” (<em>Calidez, Calidad y Cuidados</em>) in order to prepare a common procedure for this process.</p></div><div><h3>Material and methods</h3><p>A descriptive study was conducted on the patient identification process in palliative care and stroke units in 5medium-stay hospitals. The following steps were carried out: Data collection from each hospital; organisation and data analysis, and preparation of a common procedure for this process.</p></div><div><h3>Results</h3><p>The data obtained for the safe identification of all stroke patients were: hospital 1 (93%), hospital 2 (93.1%), hospital 3 (100%), and hospital 5 (93.4%), and for the palliative care process: hospital 1 (93%), hospital 2 (92.3%), hospital 3 (92%), hospital 4 (98.3%), and hospital 5 (85.2%).</p></div><div><h3>Conclusions</h3><p>The aim of the study has been accomplished successfully. Benchmarking activities have been developed and knowledge on the patient identification process has been shared. All hospitals had good results. The hospital 3 was best in the ictus identification process.</p><p>The benchmarking identification is difficult, but, a useful common procedure that collects the best practices has been identified among the 5 hospitals.</p></div>","PeriodicalId":101101,"journal":{"name":"Revista de Calidad Asistencial","volume":"32 2","pages":"Pages 97-102"},"PeriodicalIF":0.0000,"publicationDate":"2017-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.cali.2016.10.003","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Revista de Calidad Asistencial","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1134282X16301683","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 1

Abstract

Objective

To perform a benchmarking on the safe identification of hospital patients involved in “Club de las tres C” (Calidez, Calidad y Cuidados) in order to prepare a common procedure for this process.

Material and methods

A descriptive study was conducted on the patient identification process in palliative care and stroke units in 5 medium-stay hospitals. The following steps were carried out: Data collection from each hospital; organisation and data analysis, and preparation of a common procedure for this process.

Results

The data obtained for the safe identification of all stroke patients were: hospital 1 (93%), hospital 2 (93.1%), hospital 3 (100%), and hospital 5 (93.4%), and for the palliative care process: hospital 1 (93%), hospital 2 (92.3%), hospital 3 (92%), hospital 4 (98.3%), and hospital 5 (85.2%).

Conclusions

The aim of the study has been accomplished successfully. Benchmarking activities have been developed and knowledge on the patient identification process has been shared. All hospitals had good results. The hospital 3 was best in the ictus identification process.

The benchmarking identification is difficult, but, a useful common procedure that collects the best practices has been identified among the 5 hospitals.

查看原文本刊更多论文

病人识别的基准:一个学习的机会

目的对参与" C俱乐部" (caldez, Calidad y Cuidados)的医院病人的安全识别进行基准测试，以便为这一过程制定一套共同程序。材料和方法对5家中等住院医院的姑息治疗和脑卒中病房的患者识别过程进行了描述性研究。进行了以下步骤:从每家医院收集数据;组织和数据分析，并为该过程准备通用程序。结果所有脑卒中患者的安全鉴定数据为:医院1(93%)、医院2(93.1%)、医院3(100%)、医院5(93.4%);姑息治疗过程的安全鉴定数据为:医院1(93%)、医院2(92.3%)、医院3(92%)、医院4(98.3%)、医院5(85.2%)。结论:本研究的目的已经成功实现。制定了基准活动，并分享了有关患者识别过程的知识。所有医院都取得了良好的效果。3号医院在ictus鉴定过程中表现最好。确定基准是困难的，但是，在这5家医院中确定了一个收集最佳做法的有用的通用程序。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Revista de Calidad Asistencial

自引率

0.00%

发文量