Field measurement protocol for team communication: a study of medical rehabilitation team interaction

Balázs Péter Hámornik, M. Juhász, I. Vén
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引用次数: 3

Abstract

The paper is introducing an online communication behavior measurement protocol, developed for medical team work, especially for studying the medical rehabilitation teams on interdisciplinary meetings. The purpose of the research is to analyze the development and usage of shared mental models (SMM) through the communication in medical practice of interdisciplinary rehabilitation teams in order to identify the factors determining the patient safety, and the effectiveness of rehabilitation. The online quantitative rating method uses two parallel raters to count and record the communication utterances of each participant directed to another. The quantitative and interactional data is analyzed, and visualized by AGNA network analysis software. Based on the results (network indices, and communication network diagram) the strong and weak points of communication can be recognized, as the important areas of SMM development. This can be a basis of a development process to enhance team effectiveness, and patient safety.
团队沟通的现场测量协议:医疗康复团队互动研究
本文介绍了一种用于医疗团队工作的在线沟通行为测量协议,特别是用于研究跨学科会议上的医疗康复团队。本研究旨在通过跨学科康复团队在医疗实践中的交流,分析共享心理模型(SMM)的发展和使用情况,以确定影响患者安全和康复效果的因素。在线定量评分方法使用两个平行评分者来计数和记录每个参与者对另一个参与者的交流话语。通过AGNA网络分析软件对定量、交互性数据进行分析和可视化。根据结果(网络指标和通信网络图),可以识别通信的强项和弱项,作为SMM发展的重要领域。这可以作为提高团队效率和患者安全的开发过程的基础。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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