{"title":"Core Competencies for the Information Professions and the Evolution of Skill Sets.","authors":"Stuart A. Sutton","doi":"10.26443/EL.V18I3.70","DOIUrl":null,"url":null,"abstract":"ion is U1e second, and much more powerful, argument. Abstraction is a process by which U1e profession argues (and ultimately demonstrates) ti1at the abstract knowledge which underlies ti1e tools and service models in U1e profession's current domain are applicable in ti1e new one. A simple example of abstraction might be ti1e argument U1at classification ti1eoryion is a process by which U1e profession argues (and ultimately demonstrates) ti1at the abstract knowledge which underlies ti1e tools and service models in U1e profession's current domain are applicable in ti1e new one. A simple example of abstraction might be ti1e argument U1at classification ti1eory underlies many of ti1e tools we have developed, and Uwse theories have application to U1e development of new tools suit able to ti1e new domain. Thus, according to Abbott, professions use U1esc two meclla nisms (reduction and abstraction) to argue for ru1 appropriate niche and to develop new tools and service models which justify a move into new territory. Using Abbott's basic conclusions, ti1ese two mechanisms are ti1e weapons needed in ti1is profes sion's competition wiU1 the Pacl3ells, the Apples, and oti1ers. However, there is a problem, ru1d we believe ti1e problem is U1is: we can abstract all we wruH from our current set of tools and service models ru1d we can do reduction all we want ru1d we still will not win. We still cannot make that transition because of a third mechanism Abbott does not identify new knowledge. If one looks at the faculties of the schools of library and infonna tion science in U1e United States Uwt arc moving forward success fully in prepruing themselves to educate professionals for the emerging domain, U1ey are developing interdisciplinary facul ties. They are incorporating people with backgrounds in cogni tive science, conununications, and a host of other disciplines and fields of concern to the \"infonnation problem.\" They are actively trying to wed new knowledge wiU1 the profession's extant knowledge base in order to hybridize a new professional who can function in the emerging domain. If U1e schools of library and infonnation science do their jobs well, it will be to educate professionals who can do the kind of abstracting necessary to create ti1e new tools and service models for a new environment ti1at is just around ti1e comer. If we are are not able to do that, the profession of librarianship is in deep, deep trouble. Dimensions of Practice The deriving of new skill sets from tl1e core competencies for an expanding or shifting professional domain tllrough tlle processes of reduction, abstraction and new knowledge acquisition will take place (if at all) along four dimensions of professional practice: The tool making dimension, The information management (or tool use) dimension, The agency dimension (we like to call it serv ice), and 1l1e management of information organizations dimension. ll1e ordering here is significant. Perhaps, while not necessarily denoting U1eir importance in daily practice, we believe tlle order reflects ti1e survival order for ti1e profession; i.e., tlle order of mastery for survival of the profession as it transitions to tlle new environment. Tool Making Dimension 1l1e tool making dimension tends to confuse people; tlley do not understand what is meant when we speak of librarians as tool makers. As a profession, we use tools and service models to solve the problems that ti1e profession bas chosen to address. For example, LCSH is a tool; tl1e Dewey Decimal system is a tool.6 Dewey was a librarian but he was also a tool maker. Practitioners at tl1e Library of Congress and in Europe were librarians and tool makers when tl1ey laid the conceptual foundations for LCSH and oti1er organizational schemes. In ti1is profession and in tl1e schools of library and information science, we have largely abdicated our role as tool makers. There was a great period of tool making in librarianship librarianship' s \"golden age of tool making,\" if you willin tlle late 19tll and early 20Ul centuries. ll1en, afer the First World War, sometlling happened. Tile profession went on auto-pilot; it went to sleep and its practitioners became mere tool users. Tool making was someone else's problem now it's ti1e vendor's problem. As a result, we lost much of the power to enable tlle profession.7 An exrunple might help. In general, librarians tl1athave ventured out onto ti1e Internet witi1 Archie, Veronica, W AIS, World Wide Web ru1d ot11er access tools and please note, tools created by someone else have viewed ti1eir role in tl1e following sorts of tenns: 6 The phrase \"tool maker\" includes not only actual tools such as LCSl-l but also the service models developed to address the societal problem. 7 In general, special librarians may represent the only exception to this abdication. Unlike the public and academic libraries, the richly varied contexts of special library practice frequently required developing new designs. technologies and techniques in order to satisfy needs for nontraditional organizational schemes and service models. This stands in sharp contrast to the near rote application of existing tools such <t5 LCSl-1. Dewey. and LCC in the public and academic libraries. Unfortunately, these issues in special librarianship play a small role in library and information science education. Education Libraries • Vol 1 8, No. 3 9 As complainers about U1e primitive nature of U1ese tools and how U1ey will not scale up to U1e challenges of networked global infonnation; �md As innocent (and perhaps victimized) users, eagerly waiting for someone else (perhaps Pacllell, perhaps Apple, perhaps IBM?) to develop acceptable informa tion retrieval tools. TI1e survival of the profession (to say nothing of playing a significant role in U1e emerging information universe) will re quire finding adaptive solutions for U1e new contexts and the profession must begin to do so wiU1 a perhaps not so simple reawakening a Renaissance of its role as tool makers in U1is new domain. To do so, its practitioners will have to go back to Abbott's \"abstraction\" to distill U1e existing professional knowl edge-base. TI1en, that knowledge-base must be wed to new knowledge from outside U1e profession (e.g., human factors, educational psychology, computer science, cognitive science) in order to create new tools and new service models for new contexts. While this re-awakening will require developing highly technical backgrounds in many instw1ces, it is a develop ment U1at must be pursued if the tool making function is to be reassumed Ums enabling U1e profession to move into new niches and to expand the old. Information Management Dimt!nsions To address tbe second dimension, U1e information m<magement (tool use) dimension and to see where professionals might develop new skill sets U1at will take U1em into cyberspace, we need to return to Atkinson's remark (1993, p. 20 1 ) that the profession is about the \"[s]electing, distinguishing, referring to, and oU1erwise privileging individual infonnation units.\" We observed earlier U1at one of U1e old mechanisms for perfonning U1ese functions was the process of collection development. We will explore the infonnation management dimension using Uutt core competency. Now, we all know what collection development is, or, at least we think we know what it is. But how do we abstract its foundation in. order to carry it into cyberspace? To suggest an answer, let us engage in some rumor mongering. TI1ere was a rumor some time ago U1at Harvard Law had no collection policy word had it U1at if it existed, Harvard would buy it. While most likely a myth, it is neverU1eless a very instructive one in that it suggests a collec tion development continuum. TI1is myU1ical Harvard Law cw1 be placed at one end of that continuum ru1d at U1e other end there is tbe library U1at functions under severe economic constraints. As one moves along U1at continuum from the mythical Harvard Law to the library operating under severe economic constraints, we suggest that the collection development librarian engages in a process of building an opinion piece. In other words, at points on tl1e continuum far distant from Harvard Law, U1e library becomes an expression of t11e librarians's opinion U1e librarirm' s opinion of the best tl1at is out U1ere and how to get it. 1 0 Now, we U1ink the 'library as opinion piece\" is a good thing. In fact., we believe U1at i� is U1is professional ability to express such an opinion tl1at will define collection development in tl1is new information universe unfolding before us. The question needing to be asked is how do we carry U1e structuring of opinion pieces over into a universe where we do not necessarily collect infonna tion containers as we have in tl1e past? How do we do collection development in cyberspace? As librarians, we will build opinion pieces of networked infonna tion by what we point to. For example, librarians out in front putting up Mosaic clients, servers and home pages are not only auUwring in a new environment, U1ey are doing collection devel opment and t11ey are developing a new form of bibliography. And, U1ey are doing botl1 in a new way using new tools. They are engaging in a very healU1y fonn of adaptive behavior rooted in U1e profession's core competencies: deciding what is useful in all of U1e garbage U1at will flood U1e networks and pointing to it building what one might call infonnation architectures. 111Us, collection development will become more like authoring and publishing wiU1 librarians structuring infonnation architectures of resources located on U1e global Internet and on U1e library's own servers. In aggregate, U1e result will be overlapping webs of opinionwebs of opinion very much akin to the traditional library while neverU1eless stw1ding in sharp contrast. Thus, even collec tion development has a direct corollary in U1e emerging environ ment. TI1e possibility of our potential ","PeriodicalId":81151,"journal":{"name":"Education libraries bulletin","volume":"6 1","pages":"6-11"},"PeriodicalIF":0.0000,"publicationDate":"2017-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Education libraries bulletin","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.26443/EL.V18I3.70","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
Abstract
ion is U1e second, and much more powerful, argument. Abstraction is a process by which U1e profession argues (and ultimately demonstrates) ti1at the abstract knowledge which underlies ti1e tools and service models in U1e profession's current domain are applicable in ti1e new one. A simple example of abstraction might be ti1e argument U1at classification ti1eoryion is a process by which U1e profession argues (and ultimately demonstrates) ti1at the abstract knowledge which underlies ti1e tools and service models in U1e profession's current domain are applicable in ti1e new one. A simple example of abstraction might be ti1e argument U1at classification ti1eory underlies many of ti1e tools we have developed, and Uwse theories have application to U1e development of new tools suit able to ti1e new domain. Thus, according to Abbott, professions use U1esc two meclla nisms (reduction and abstraction) to argue for ru1 appropriate niche and to develop new tools and service models which justify a move into new territory. Using Abbott's basic conclusions, ti1ese two mechanisms are ti1e weapons needed in ti1is profes sion's competition wiU1 the Pacl3ells, the Apples, and oti1ers. However, there is a problem, ru1d we believe ti1e problem is U1is: we can abstract all we wruH from our current set of tools and service models ru1d we can do reduction all we want ru1d we still will not win. We still cannot make that transition because of a third mechanism Abbott does not identify new knowledge. If one looks at the faculties of the schools of library and infonna tion science in U1e United States Uwt arc moving forward success fully in prepruing themselves to educate professionals for the emerging domain, U1ey are developing interdisciplinary facul ties. They are incorporating people with backgrounds in cogni tive science, conununications, and a host of other disciplines and fields of concern to the "infonnation problem." They are actively trying to wed new knowledge wiU1 the profession's extant knowledge base in order to hybridize a new professional who can function in the emerging domain. If U1e schools of library and infonnation science do their jobs well, it will be to educate professionals who can do the kind of abstracting necessary to create ti1e new tools and service models for a new environment ti1at is just around ti1e comer. If we are are not able to do that, the profession of librarianship is in deep, deep trouble. Dimensions of Practice The deriving of new skill sets from tl1e core competencies for an expanding or shifting professional domain tllrough tlle processes of reduction, abstraction and new knowledge acquisition will take place (if at all) along four dimensions of professional practice: The tool making dimension, The information management (or tool use) dimension, The agency dimension (we like to call it serv ice), and 1l1e management of information organizations dimension. ll1e ordering here is significant. Perhaps, while not necessarily denoting U1eir importance in daily practice, we believe tlle order reflects ti1e survival order for ti1e profession; i.e., tlle order of mastery for survival of the profession as it transitions to tlle new environment. Tool Making Dimension 1l1e tool making dimension tends to confuse people; tlley do not understand what is meant when we speak of librarians as tool makers. As a profession, we use tools and service models to solve the problems that ti1e profession bas chosen to address. For example, LCSH is a tool; tl1e Dewey Decimal system is a tool.6 Dewey was a librarian but he was also a tool maker. Practitioners at tl1e Library of Congress and in Europe were librarians and tool makers when tl1ey laid the conceptual foundations for LCSH and oti1er organizational schemes. In ti1is profession and in tl1e schools of library and information science, we have largely abdicated our role as tool makers. There was a great period of tool making in librarianship librarianship' s "golden age of tool making," if you willin tlle late 19tll and early 20Ul centuries. ll1en, afer the First World War, sometlling happened. Tile profession went on auto-pilot; it went to sleep and its practitioners became mere tool users. Tool making was someone else's problem now it's ti1e vendor's problem. As a result, we lost much of the power to enable tlle profession.7 An exrunple might help. In general, librarians tl1athave ventured out onto ti1e Internet witi1 Archie, Veronica, W AIS, World Wide Web ru1d ot11er access tools and please note, tools created by someone else have viewed ti1eir role in tl1e following sorts of tenns: 6 The phrase "tool maker" includes not only actual tools such as LCSl-l but also the service models developed to address the societal problem. 7 In general, special librarians may represent the only exception to this abdication. Unlike the public and academic libraries, the richly varied contexts of special library practice frequently required developing new designs. technologies and techniques in order to satisfy needs for nontraditional organizational schemes and service models. This stands in sharp contrast to the near rote application of existing tools such