The role of commitment on the effect of public workers’ OCBO on in-role performance

Q1 Social Sciences

Administratie si Management Public Pub Date : 2019-01-01 DOI:10.24818/AMP/2019.32-08

S. Indartono, N. Faraz

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引用次数: 3

Abstract

Public workers have requirement and characteristics of public jobs are differed from the private ones. It is likely to be more related on political issues. They have to adjust their work orientations in different regimes obligations. They will play different behaviors and attitudes on their jobs. Hence it is important to investigate the effect of their behavior on their attitudes. The services theory could make more academic alternative to solve the problems of the complex service of public workes. OCBO is suggested to be represented to the service theory. However, stronger worker-institution attachment are able to achieve higher work performance. Accordinglythis study is aimed to explore the various roles of commitment on the effect of Organizational citizenship behavior-organization (OCBO) on Public Workers’ in-role performance. The commitment of public workers is investigated as the mediation of the effect of Organizational citizenship behavior-organization (OCBO) on Public Workers’ in-role performance.University staffs are employed to this research. The findings show that OCBO is significantly has an effect on their performance. The Affective, normative and continuance commitment have different roles on the effect of OCBO on inrole performance. The emotional attachment plays a significant role on OCBO rather than feeling of obligation to create stronger effect of OCBO on in-role performance. Public workers are likely to show their emotional attachment at work rather than their feeling of obligation. The high political issues are more regarded as an investment orientation rather the feeling obligation to the regime. The feeling obligation is accepted when investment orientation and emotion attachment is reached. The implications and future research are

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承诺在公职人员OCBO对职内绩效影响中的作用

公共工作人员对公共工作有要求，公共工作的特点不同于私营工作。它可能更多地与政治问题相关。他们必须在不同的制度和义务中调整自己的工作方向。他们会在工作中表现出不同的行为和态度。因此，研究他们的行为对态度的影响是很重要的。服务理论可以为解决公共工程复杂服务问题提供更多的理论选择。建议将OCBO表示为服务理论。然而，更强的员工-机构依恋能够获得更高的工作绩效。因此，本研究旨在探讨承诺在组织公民行为-组织(OCBO)对公职人员角色内绩效影响中的不同作用。研究了公共工作人员的承诺作为组织公民行为-组织(OCBO)对公共工作人员角色内绩效影响的中介。这项研究聘请了大学工作人员。研究结果表明，OCBO对其绩效有显著影响。情感承诺、规范性承诺和持续承诺对组织外行为对卷入绩效的影响有不同的作用。情感依恋对OCBO的作用比义务感更显著，使OCBO对角色内绩效的影响更强。公务员在工作中更倾向于表现情感依附，而不是义务感。高度的政治问题更多地被视为一种投资导向，而不是对政权的感情义务。当达到投资导向和情感依恋时，情感义务被接受。其意义和未来的研究是

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来源期刊

Administratie si Management Public Social Sciences-Sociology and Political Science

CiteScore

6.00

自引率

0.00%

发文量

期刊介绍： Is an international academic journal, published by The Bucharest University of Economic Studies, Faculty of Administration and Public Management and the International Centre for Public Management. Is an open access journal published in English, twice a year. Is double peer-reviewed. Includes articles prepared by scholars, researchers and practitioners. Is addressed to the teachers, researchers, Ph. D students, master students, undergraduate students, public managers, civil servants and to other categories of readers. The papers published in this journal: - Contain the research results of some researches and surveys developed by the authors. - Include new theoretical/practical and original approaches that were presented and analysed by the authors. - Offer solutions for the public managers problems. - Stimulate the know-how transfer from an institution to another, from a country to another in the areas of administration and public management. The paper proposed for evaluation can be sent throughout the year, preferably by the end of April or before the end of October. Main areas covered by the journal articles are: public management; public administration; public policy; public services; social economy; social environment; management of the nongovernmental organizations; human resources management in the public sector; decision making in public organizations; governance; communication in public sector; sociology; demografy; migration; globalization; other related domains.