Antecedents and consequences of knowledge management performance: the role of IT infrastructure

IF 1 Q4 MANAGEMENT

Intangible Capital Pub Date : 2018-09-28 DOI:10.3926/IC.1074

J. Roldán, J. Real, Silvia Sánchez Ceballos

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引用次数: 11

Abstract

Purpose: In this paper, we assess the role of knowledge management (KM) practices as a key antecedent of KM performance. Also, we examine how Information technology (IT) infrastructure is used as a driver of KM performance, organizational performance and innovation. In addition, the effects of IT infrastructure can be indirect. Specifically, we show that KM performance is a mediator between organizational performance and innovation.Design/methodology/approach: Applying a variance-based structural equation modelling (PLS), we have carried out a study among a sample of 82 Andalusian technology-intensive innovative companies.Findings: First, KM practices and IT infrastructure are significant antecedents of KM performance. Second, KM performance has a direct influence on business performance and innovation outcomes. Third, IT infrastructure does not have a direct influence on business performance and innovation outcomes, but does have a significant indirect effect on them via KM performance.Practical implications: This research provides insights for why some firms may not be realizing benefits from investing in IT infrastructure. KM performance is strongly needed for the successful implementation of IT infrastructure in the organizations.Originality/value: The findings are important for practitioners and researchers because this study makes a contribution to the literature in KM by supporting the perspective that the business and organizational performance are function of the KM performance, a complementary resource through the value of IT infrastructure is enhanced.

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知识管理绩效的前因和结果:IT基础设施的角色

目的:在本文中，我们评估了知识管理(KM)实践作为知识管理绩效的关键前提的作用。此外，我们还研究了信息技术(IT)基础设施如何被用作知识管理绩效、组织绩效和创新的驱动因素。此外，IT基础设施的影响可能是间接的。具体而言，我们发现知识管理绩效是组织绩效与创新之间的中介。设计/方法/方法:应用基于方差的结构方程模型(PLS)，我们在82家安达卢西亚技术密集型创新公司样本中进行了一项研究。研究发现:第一，知识管理实践和IT基础设施是知识管理绩效的重要前提。第二，知识管理绩效对企业绩效和创新成果有直接影响。第三，IT基础设施对企业绩效和创新成果没有直接影响，但通过知识管理绩效对企业绩效和创新成果有显著的间接影响。实际意义:本研究为为什么一些公司可能没有从投资IT基础设施中获益提供了见解。在组织中成功实现IT基础设施非常需要知识管理性能。原创性/价值:研究结果对实践者和研究者都很重要，因为本研究通过支持企业和组织绩效是知识管理绩效的功能的观点，对知识管理的文献做出了贡献，通过IT基础设施的价值增强了互补资源。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Intangible Capital MANAGEMENT-

CiteScore

1.50

自引率

16.70%

发文量

审稿时长

33 weeks

期刊介绍： The aim of Intangible Capital is to publish theoretical and empirical articles that contribute to contrast, extend and build theories that contribute to advance our understanding of phenomena related with management, and the management of intangibles, in organizations, from the perspectives of strategic management, human resource management, psychology, education, IT, supply chain management and accounting. The scientific research in management is grounded on theories developed from perspectives taken from a diversity of social sciences. Intangible Capital is open to publish articles that, from sociology, psychology, economics and industrial organization contribute to the scientific development of management and organizational science. Intangible Capital publishes scholar articles that contribute to contrast existing theories, or to build new theoretical approaches. The contributions can adopt confirmatory (quantitative) or explanatory (mainly qualitative) methodological approaches. Theoretical essays that enhance the building or extension of theoretical approaches are also welcome. Intangible Capital selects the articles to be published with a double bind, peer review system, following the practices of good scholarly journals. Intangible Capital publishes three regular issues per year following an open access policy. On-line publication allows to reduce publishing costs, and to make more agile the process of reviewing and edition. Intangible Capital defends that open access publishing fosters the advance of scientific knowledge, making it available to everyone. Intangible Capital publishes articles in English, Spanish and Catalan.