SURVIVE AND THRIVE: DRIVING FACTORS FOR SMES PERFORMANCE IN MALAYSIA

IF 0.7 Q4 BUSINESS

International Journal of Business and Society Pub Date : 2023-08-14 DOI:10.33736/ijbs.5964.2023

Ehab Aktham Kassab, N. Nordin, M. H. Amlus, B. Ahmad

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引用次数: 0

Abstract

Purpose: The purpose of this paper is to empirically test the relationships between entrepreneurial orientation (EO), total quality management (TQM), and small and medium-sized enterprises (SMEs) performance. It specifically examines whether innovation practices (IPs) mediate the EO, TQM, and SME performance relationships.Design/methodology/approach: A self-administered questionnaire was utilised to collect data from owners/managers of SMEs in Malaysia. The validity and reliability of the instrument were evaluated. Structural equation model utilised to analyse the relationships using PLS 3.3.9.Findings: Statistical outcomes displaying a significant direct effect of EO and IPs on SMEs’ performance, while TQM displayed an insignificant effect on SMEs’ performance. For mediation effect analysis, the indirect effect of EO and TQM on SMEs’ performance through IPs was significant.Research limitations/implications: A sample of manufacturing SMEs was investigated using a quantitative cross-sectional research design. Future research could use qualitative techniques or a longitudinal research design for further information analysis.Practical implications: The research findings provide insights into the owners/managers of SMEs in today’s dynamic manufacturing environment, with a focus on EO and TQM as driving factors to enhance their performance.Originality/value: The research extends the literature on EO and TQM with a comprehensive understanding from the standpoint of Malaysian SMEs.

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生存与发展:马来西亚中小企业绩效的驱动因素

目的:本文的目的是实证检验创业导向(EO)、全面质量管理(TQM)与中小企业绩效之间的关系。它具体考察了创新实践(ip)是否介导了EO、TQM和中小企业绩效之间的关系。设计/方法/方法:采用自我管理的问卷，从马来西亚中小企业的所有者/经理那里收集数据。对仪器的效度和信度进行了评价。采用结构方程模型，运用PLS 3.3.9进行关系分析。研究发现:统计结果显示EO和ip对中小企业绩效有显著的直接影响，而TQM对中小企业绩效的影响不显著。对于中介效应分析，EO和TQM通过ip对中小企业绩效的间接影响显著。研究局限性/启示:使用定量横断面研究设计对制造业中小企业样本进行了调查。未来的研究可以使用定性技术或纵向研究设计进行进一步的信息分析。实践启示:研究结果为当今动态制造业环境下的中小企业所有者/管理者提供了见解，重点关注了绩效管理和全面质量管理作为提高绩效的驱动因素。原创性/价值:本研究从马来西亚中小企业的角度对EO和TQM的文献进行了扩展和全面的理解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Business and Society BUSINESS-

CiteScore

1.80

自引率

10.00%

发文量

期刊介绍： International Journal of Business and Society (IJBS) is an international scholarly journal devoted in publishing high-quality papers using multidisciplinary approaches with a strong emphasis on business, economics and finance. It is a triannual journal published in April, August and December and all articles submitted are in English. Our uniqueness focus on the impact of ever-changing world towards the society based on our niche area of research. IJBS follows a double-blind peer-review process, whereby authors do not know reviewers and vice versa. The journal intends to serve as an outlet with strong theoretical and empirical research and the papers submitted to IJBS should not have been published or be under consideration for publication elsewhere.