Analysis of the predictive indicators of knowledge workers' job burnout: A perspective of organization

Abstract

Knowledge workers are the high incidence group of job burnout because of fierce social competition and occupational stress. Aiming at getting the characteristics of knowledge workers, this paper analyzes the main forming reasons of job burnout, explores the prediction indexes of knowledge workers' job burnout based on organizational job design, including the workload, interpersonal support, amount of information, job control, organizational justice and job satisfaction. The analysis and evaluation of prediction indexes with evaluation function help to identify the burnout and intervene in it, so as to reduce the incidence of knowledge workers' job burnout.