Declining hotel standards and the skill trap

Michael Riley
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引用次数: 11

Abstract

This article puts forward two broad theories, based on skill requirements, of why and how standards in British hotels may be falling. The structure of the labour market is the focus of one theory, and hotel culture and the ‘European tradition’, of the other: A main conclusion is that any prolonged decline in hotel standards will be difficult to reverse, so some actions to prevent its prolongation are suggested.

酒店标准下降和技能陷阱
本文基于技能要求,提出了两大理论来解释英国酒店的标准为什么会下降以及如何下降。劳动力市场的结构是一种理论的重点,而酒店文化和“欧洲传统”是另一种理论的重点:一个主要结论是,酒店标准的任何长期下降都将难以逆转,因此建议采取一些措施来防止其延长。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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