Mejoramiento a la gestión de calidad en la logística de aprovisionamiento. Caso de estudio: empresa pesquera acuícola

Abstract

The research was carried out in a fishing company in Sancti Spíritus, with the aim of improving the quality of the logistics system for the supply of aquaculture products, using predictive quality models. The proposal made it possible, with its partial implementation, to provide for the durability of fish products as a function of time and temperature of storage in the logistical supply system. In the course of the research and in designing the procedure, different methods and techniques were used: activity flow diagram, cause-effect diagram, Pareto chart, brainstorming, Delphi method, experiment design, quality index method, surveys, document consultation, among others. As a result, the relationship between the deterioration curves and the quality index method of the different treatments was obtained, which made it possible to obtain the predictive quality model of treatments 1, 2, 7, and 8, creating the conditions for decision-making in the evaluation of the quality of fresh aquaculture fish in the supply logistics of fishing companies.