What Do Users Think of the Digital Library? Analyzing Community’s Sentiment during Covid-19

Q2 Social Sciences

International Information and Library Review Pub Date : 2022-12-30 DOI:10.1080/10572317.2023.2159620

A. Tammaro, M. Tomaiuolo, M. Mordonini, Luca Calderini, Paolo D’Alessandro

引用次数: 0

Abstract

Abstract During the pandemic, a consortium of libraries in the Milan area (Italy) interviewed the community and applied sentiment analysis to quickly understand the community’s feelings toward online services. The model compares both sentiment analysis and topic detection using algorithms that identify sentiments and topics. The results highlight the preference for paper books but the interest in learning more about digital services.

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用户如何看待数字图书馆?分析Covid-19期间的社区情绪

在疫情期间，米兰地区(意大利)的一个图书馆联盟对社区进行了采访，并应用情感分析来快速了解社区对在线服务的感受。该模型使用识别情感和主题的算法对情感分析和主题检测进行比较。调查结果显示，人们更喜欢纸质书，但也有兴趣更多地了解数字服务。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Information and Library Review Social Sciences-Library and Information Sciences

CiteScore

2.40

自引率

0.00%

发文量

期刊介绍： For more than twenty years, the International Information and Library Review has been welcomed by information scientists, librarians and other scholars and practitioners all over the world for its timely articles on research and development in international and comparative librarianship, information sciences, information policy and information ethics, digital values and digital libraries. Contributions to the journal have come from staff or members of many different international organizations, including the United Nations, UNESCO, IFLA, and INTAMEL, and from library and information scientists in academia, government, industry, and other organizations.