Sustainable tourist management: Participation and collaboration for innovation

Abstract

This paper contemplates the redefinition of the tourism planning and management concept based on sustainability, from the definition of planning within tourism, and the necessary components that serve to integrate the economic, social, and environmental dimensions.

The main novelty offered is the correlation stemming from the relationships between the components of the three dimensions and how they are interrelated, unable to consider the economic, social and of course environmental elements as isolated elements. The nexus, or essential component is the participation of the agents involved in the tourism process – not only the tourist-customer, but also the residents of the destination, both at an individual and collective level. Thus, it becomes necessary to create a model of collaboration in order to quantify, from a standpoint of sustainability, the progress reached among the agents present in the destination.