The Power of Normal

J. Wilkinson, Mark Jones
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引用次数: 1

Abstract

There is a drive within each of us towards normality. What is usual, typical, standard, average, natural, regular or conventional shapes our lives in many varied and important ways. We have laws, regulations, codes, guidelines and rules (written, spoken and unspoken) that specify in detail what constitutes normal behaviour. There is often a degree of comfort associated with this, even a sense of safety. As nurses we assess growth and development, indicators of health and well-being, and presenting symptoms against established norms. We can describe performance and outcomes statistically using terms such as deviation from the mean on a normal distribution curve. Normality is central to our lives in so many ways and we value the status quo; when it is challenged we tend to want to 'get back to normal'.Normality then is a powerful construct embracing everything and everybody (Rabinow & Rose, 2003). Institutions and groups to which people belong require their members to behave in particular ways. Professional groupings (not only in health contexts) require their members to conform to established norms through regulatory means and the judgement of their peers. Disciplinary measures, both formal and informal, are exercised on members for deviation from accepted practice (Dreyfus & Rabinow, 1983). These measures are essential for a safe and quality health service, but create particular challenges when it comes to transforming the workforce to meet burgeoning population health need.In New Zealand a patient's normal expectation and experience of first contact primary care is to be seen by a general practitioner (GP). It's an expensive model characterised by periodic consultations with attempts at curative medicine and perhaps once did meet most people's immediate health needs. Over recent decades, however, the new normal of population health and socio-economic inequalities has left the traditional GP model wanting. The norm patients should experience for integration of complex health and social needs, is a multidisciplinary approach in which nurses play a central role. Yet where it does exist (usually servicing deprived populations) and where it pushes traditional boundaries, it is tolerated as innovative and subject to funding mechanisms that lack longevity.The Institute of Medicine (2011) report on the Future of Nursing states that nurses have a fundamental role in the transformation of health services, and to advance health, should practice to the full extent of their education and training. Yet transformation of our outmoded system status quo will require a revolution of thought, attitude, custom, practice and policy to properly enable a way of working that should be normal in the first place. The issue of prescriptive authority has perhaps become something of a 'touchstone' in this context with the nurse practitioner (NP) role having made considerable progress in recent years toward disrupting the norm of diagnosis and prescribing as the sole purview of medicine. Later this year prescribing authority will also be available to registered nurses (RN) working in primary health care and in specialist teams. However, the use of advanced practice roles without the autonomy to align services with community need is, as Carryer and Yarwood (2015) point out, at risk of merely shoring up a system we know to be wanting. Smarter use of the nursing workforce is important, but is only one aspect of the revolution this country needs.The whole of system primary health care revolution we need is one that aligns services to community need and where all health professionals work to the full extent of their education and training. Nurse practitioners, with their population health focus and as the leaders of primary health care services, could lead a team of nurses (e.g. practice nurses, district nurses, Plunket nurses, public health nurses, occupational health nurses, clinical nurse specialists, mental health nurses), health care assistants and allied health professionals and refer to medical colleagues when particular expertise is needed. …
正常的力量
我们每个人内心都有一种回归正常的动力。通常的、典型的、标准的、平均的、自然的、规则的或传统的东西在许多不同的和重要的方面塑造着我们的生活。我们有法律、法规、准则、指导方针和规则(书面的、口头的和非口头的),详细规定了什么是正常行为。与此相关的通常是某种程度的舒适,甚至是一种安全感。作为护士,我们评估成长和发展,健康和福祉的指标,并根据既定规范呈现症状。我们可以使用诸如正态分布曲线上的均值偏差等术语来统计地描述性能和结果。在很多方面,正常是我们生活的中心,我们重视现状;当它受到挑战时,我们倾向于“回归正常”。因此,常态是一个强大的结构,包含了一切和每个人(Rabinow & Rose, 2003)。人们所属的机构和团体要求其成员以特定的方式行事。专业分组(不仅在卫生方面)要求其成员通过管理手段和同行的判断遵守既定规范。正式和非正式的惩戒措施都是对偏离公认惯例的成员实施的(Dreyfus & Rabinow, 1983)。这些措施对于提供安全和高质量的保健服务至关重要,但在转变劳动力以满足日益增长的人口保健需求方面,这些措施带来了特别的挑战。在新西兰,病人对初次接触初级保健的正常期望和经验是由全科医生(GP)来看病。这是一种昂贵的模式,其特点是定期咨询治疗药物的尝试,也许曾经满足了大多数人的即时健康需求。然而,近几十年来,人口健康和社会经济不平等的新常态使传统的全科医生模式有所欠缺。规范患者应该经历的复杂的健康和社会需求的整合,是一个多学科的方法,其中护士发挥核心作用。然而,在它确实存在的地方(通常是为贫困人口服务的地方),在它突破传统界限的地方,它被认为是创新的,并受到缺乏长期性的供资机制的制约。医学研究所(2011年)关于护理的未来的报告指出,护士在卫生服务的转变中发挥着根本作用,为了促进健康,应充分利用其教育和培训。然而,要改变我们陈旧的制度现状,就需要一场思想、态度、习惯、实践和政策的革命,以适当地实现一种本来应该正常的工作方式。在这种情况下,处方权威的问题可能已经成为一个“试金石”,护士执业(NP)的角色在近年来取得了相当大的进展,打破了诊断和处方作为医学的唯一权限的规范。今年晚些时候,在初级卫生保健和专家小组工作的注册护士也将获得开处方权。然而,正如carrier和Yarwood(2015)所指出的那样,使用高级实践角色而不自主地将服务与社区需求结合起来,有可能仅仅支撑一个我们知道想要的系统。更明智地使用护理人员很重要,但这只是这个国家需要的革命的一个方面。我们需要的整个系统初级卫生保健革命是使服务与社区需求保持一致,并使所有卫生专业人员充分发挥其教育和培训的作用。护士从业人员以人口健康为重点,作为初级卫生保健服务的领导者,可以领导一组护士(例如执业护士、地区护士、普伦基特护士、公共卫生护士、职业卫生护士、临床护士专家、精神卫生护士)、卫生保健助理和专职卫生专业人员,并在需要特定专业知识时向医务同事求助。…
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