Port Inter-Organizational Information Systems: Capabilities to Service Global Supply Chains

Abstract

This paper provides insights into the ways global sea ports are challenged by the need for managing complex information flows, given the developments in global supply chains. We argue that special port IT capabilities are needed to address these challenges by sharing information and planning and executing container transport in a collaborative way, establishing inter-organizational information architectures, and coordinating interests to successfully implement the technological infrastructures. We focus on the role of port community systems that support port communities in meeting the demands of global supply chains.