Organizational adoption of digital information and technology: a theoretical review

IF 8 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Bottom Line Pub Date : 2017-03-27 DOI:10.1108/BL-01-2017-0002

S. Molinillo, Arnold Japutra

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引用次数: 80

Abstract

Purpose This paper aims to review previous studies on how organizations, particularly small and medium enterprises (SMEs), adopt digital information and technology, especially on the drivers and the outcomes of the adoption itself. Design/methodology/approach The present study follows a literature review design. Previous studies that examine SMEs’ digital information and technology adoption are taken into account in building the conclusion. Findings The review reveals that digital information and technology that is used for marketing-related position allows SMEs to be more competitive. In general, there are three main theories that have been used to understand the adoption process (i.e. diffusion of innovation theory, technology-organization-environment framework and institutional theory). These theories should be used in conjunction with each other to better explain the adoption process. Additionally, there are three characteristics (i.e. innovation, firm and environmental) that are related to the risks and barriers of the adoption process. Originality/value This theoretical review is among the few that put forward the findings reported in research articles on the digital information and technology adoption process within SMEs. Moreover, this paper summarizes the issues (i.e. drivers, outcomes, risks and barriers) related to the adoption process.

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组织对数字信息和技术的采用:一个理论回顾

本文旨在回顾以往关于组织，特别是中小型企业(SMEs)如何采用数字信息和技术的研究，特别是采用本身的驱动因素和结果。设计/方法/方法本研究采用文献回顾设计。在构建结论时，考虑了先前对中小企业数字信息和技术采用的研究。调查结果表明，数字信息和技术用于营销相关职位，使中小企业更具竞争力。一般来说，有三种主要的理论被用来理解采用过程(即创新扩散理论、技术-组织-环境框架理论和制度理论)。这些理论应该相互结合使用，以更好地解释采用过程。此外，还有三个特征(即创新、公司和环境)与采用过程的风险和障碍有关。原创性/价值本理论综述是少数提出关于中小企业数字信息和技术采用过程的研究文章中报告的发现的理论综述之一。此外，本文还总结了与采用过程相关的问题(即驱动因素、结果、风险和障碍)。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Bottom Line INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

9.90

自引率

12.20%

发文量

期刊介绍： Because The Bottom Line: Managing Library Finances is written and edited by well respected figures from the librarian community - you can be assured the topics covered will be particularly relevant to you and your library.