Unnecessary Requests: Examining Patrons’ Reliance on Interlibrary Loan for Electronically Owned Items at an Academic Library

Q3 Social Sciences

Journal of Interlibrary Loan, Document Delivery and Electronic Reserve Pub Date : 2019-03-15 DOI:10.1080/1072303X.2019.1655514

Troy W. Espe, Rebecca M. Wisniewski

引用次数: 2

Abstract

Abstract University of Wisconsin-Stevens Point Library analyzed 4,567 interlibrary loan borrowing requests for articles and other non-returnables. From 2017–2018, nearly 44% of requests were for items that the library owned electronically. Patrons could have accessed the full-text immediately but submitted interlibrary loan requests instead. This prevalence raises questions about user behavior and deficiencies in discovery tools.

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不必要的请求:考察学术图书馆用户对电子馆藏馆际互借的依赖

摘要:威斯康星大学史蒂文斯点图书馆分析了4567份馆际互借的文章和其他不可归还物品的借阅请求。从2017年到2018年，近44%的请求是图书馆电子拥有的项目。读者本可以立即访问全文，但却提交了馆际互借请求。这种流行引发了关于用户行为和发现工具不足的问题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Interlibrary Loan, Document Delivery and Electronic Reserve Social Sciences-Library and Information Sciences

自引率

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发文量

期刊介绍： The peer reviewed Journal of Interlibrary Loan, Document Delivery & Electronic Reserve is the only North American journal devoted to interlibrary loan, document delivery, and electronic reserve librarianship. While other journals in reference services and academic librarianship occasionally publish articles on interlibrary loan or electronic reserve, this unique journal publishes over half of all articles on these topics. These important articles are a mix of practice and theory. Retitled from the Journal of Interlibrary Loan, Document Delivery & Information Supply to reflect the expansion of its focus to include electronic reserve, the Journal of Interlibrary Loan, Document Delivery & Electronic Reserve marks a clear direction to make the journal even more useful to all libraries.