{"title":"Goods transportation by the French National Railway (SNCF): The measurement and marketing of reliability","authors":"Pierre Dejax, James H. Bookbinder","doi":"10.1016/0191-2607(91)90008-E","DOIUrl":null,"url":null,"abstract":"<div><p>Rail transportation that is timely and dependable can compete with the trucking mode for Just-In-Time (JIT) deliveries. SNCF, the French National Railway, has a number of such offerings that emphasize reliability of freight shipments. We describe several of these SNCF products. They have in common the nature of regularly-scheduled service: planned connections to <em>specific</em> trains at classification yards. We discuss ways that SNCF can measure reliability, monitor it, and market it. Third-party logistics services of the SNCF are summarized, as is marketing research by SNCF to update their product line in goods transportation. We conclude with possibilities for future research.</p></div>","PeriodicalId":101260,"journal":{"name":"Transportation Research Part A: General","volume":"25 4","pages":"Pages 219-225"},"PeriodicalIF":0.0000,"publicationDate":"1991-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/0191-2607(91)90008-E","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Transportation Research Part A: General","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/019126079190008E","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 7
Abstract
Rail transportation that is timely and dependable can compete with the trucking mode for Just-In-Time (JIT) deliveries. SNCF, the French National Railway, has a number of such offerings that emphasize reliability of freight shipments. We describe several of these SNCF products. They have in common the nature of regularly-scheduled service: planned connections to specific trains at classification yards. We discuss ways that SNCF can measure reliability, monitor it, and market it. Third-party logistics services of the SNCF are summarized, as is marketing research by SNCF to update their product line in goods transportation. We conclude with possibilities for future research.
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