ANALISIS TREND KINERJA PENGAJARAN DOSEN FAKULTAS EKONOMI UNIVERSITAS NEGERI JAKARTA MULAI TAHUN 2010 s.d 2015

Econosains Jurnal Online Ekonomi dan Pendidikan Pub Date : 2016-03-31 DOI:10.21009/ECONOSAINS.0141.01

A. Fauzi, Petrolis Nusa Perdana, Dwi Handarini

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Abstract

Abstract Amid the college competition, where public universities are entering a new form of Public Service Agency (BLU), the public universities increasingly in demand to provide more quality services. Hence the focus on service improvement mainly lecturers teaching activities need to be improved from year to year.The better for its existence, the Faculty of Economics UNJ, should run higher education quality assurance has collected. then one way that can be achieved is by doing research on students regarding the level of student satisfaction on the performance of the teaching faculty of Economics diFakultas UNJ. The purpose of this study is to provide an overview of trends faculty performance and give impetus to occur padai improved performance in the coming years. The results of this study are brought average performance trend in the teaching faculty in each department is good, which is the average value moves above trend figures 3,0dengan the conclusion that the students of the Faculty of Economics satisfied with the performance of the teaching lecturer. Keywords: performance, performance measurement, customer satisfaction

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分析了从2010年起雅加达州立大学经济学院教师教学的趋势

在高校竞争中，公立大学正在进入一种新的公共服务机构(BLU)形式，对公立大学提供更优质服务的需求日益增加。因此，以服务改进为主的讲师教学活动需要逐年改进。对于其存在的较好，经济学院UNJ，应办高等教育质量保证已收。那么一种可以实现的方法是通过对学生进行研究，了解学生对经济学院教学人员表现的满意度。本研究的目的是概述教师绩效的趋势，并推动未来几年的绩效改善。本研究的结果表明，各系教师的平均绩效趋势良好，即平均值在趋势图上移动了3,0dengan，结论是经济学院的学生对教学讲师的绩效感到满意。关键词:绩效，绩效测量，顾客满意度

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Econosains Jurnal Online Ekonomi dan Pendidikan

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4 weeks