Level of Competency in Computer Systems Servicing of Teachers in One Town in Northern Luzon: A Needs Assessment and Analysis

Abstract

The Department of Education embrace technology as the kto12 implementation arrived. The agency also devised a computerization program for all public schools as part of the program. The purpose of this needs assessment is in order to determine the level of competency of primary and secondary school teachers in Lingayen, Pangasinan as a basis for an extension program. Advanced training in installing computer systems and networks, diagnose and troubleshoot computer system, configure computer systems and networks and maintain computer systems and networks which are the four core competency of TESDA’s NC2 Computer Systems Servicing Course will be an extension program if there is a need for training. Based on the result of the study, the majority of the ICT coordinator of the primary and secondary schools are competent and expert in the field of Computer Systems Servicing, because high school ICT coordinators are the holder of National Certificate Level 2 in the field of computer systems servicing. Initially this study is a basis of a proposed training program, but due to the positive result, this paper also investigate the contribution of TESDA in the Department of Education. It is concluded that teachers holding computer laboratory are able to sustain the need if the problems arise. It is recommended that no training needed for the teachers.