Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs
{"title":"Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs","authors":"Omar S. Itani, Ashish Kalra, J. Riley","doi":"10.1016/j.im.2022.103621","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":13575,"journal":{"name":"Inf. Resour. Manag. J.","volume":"33 1","pages":"103621"},"PeriodicalIF":0.0000,"publicationDate":"2022-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"15","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Inf. Resour. Manag. J.","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1016/j.im.2022.103621","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}