From Crisis to Bottleneck Management: Integration of Social Media Analysis for Early Response in the Automotive Supply Chain Event Management

Q2 Business, Management and Accounting

International Journal of Integrated Supply Management Pub Date : 2020-10-01 DOI:10.1504/ijism.2020.10031630

A. Tietze, Jan Cirullies, B. Otto, A. Holtz

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引用次数: 0

Abstract

Numerous use cases exist in industrial practice in which data availability, up-to-dateness, accessibility and volume are insufficient to solve time-critical problems optimally. One example is bottleneck management (BM) in the automotive industry, where information is often time-delayed and incomplete. Time-critical volume coverage for supply risks leads to the question of how and where to obtain the information. Improved data accuracy therefore enables faster and more precise decisions. The literature offers approaches for the use of social media (SM) for risk assessment, which are reviewed regarding their suitability for transfer to BM in the automotive industry. Adapted from a multiple-cases study, this paper presents the first application of using external data generated by SM formats and develops a new, obstacle mitigated method of SM-knowledge-based BM. The goal of this study is to apply SM in the BM of the automotive industry and, hence, to enhance the typical current BM process.

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从危机到瓶颈管理:整合社会媒体分析在汽车供应链事件管理中的早期反应

在工业实践中存在许多用例，其中数据可用性、最新性、可访问性和数量不足以最佳地解决时间关键问题。一个例子是汽车行业中的瓶颈管理(BM)，其中的信息通常是时间延迟和不完整的。供应风险的时间关键数量覆盖导致了如何以及在何处获得信息的问题。因此，改进的数据准确性可以实现更快、更精确的决策。文献提供了使用社交媒体(SM)进行风险评估的方法，对其在汽车行业转移到BM的适用性进行了审查。根据多个案例研究，本文首次提出了使用SM格式生成的外部数据的应用，并开发了一种新的基于SM知识的BM方法，减少了障碍。本研究的目的是将SM应用于汽车行业的BM，从而增强当前典型的BM过程。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Integrated Supply Management Business, Management and Accounting-Strategy and Management

CiteScore

6.00

自引率

0.00%

发文量

期刊介绍： IJISM''s thematic focus is on research that investigates and improves integration along supply chains. IJISM seeks high-impact scholarly analytical and empirical research in integrated supply management from academics and professionals. It is discipline-agnostic. Supply chain integration can be a complex and challenging imperative involving industry 4.0 ecosystems, alignment of supply markets and consumers, associated organisational changes, and the creation and management of integrative relationships in the supply chain. Substantive research that addresses such issues is solicited. Topics covered include: -Industry 4.0 and smart manufacturing/service eco-systems including blockchains, robotics, wearables, sensors, AI, data mining, additive technologies, etc. in integrated supply chains -Global integrated supply chain design -Purchasing and supplier coordination and relationships -New modelling, optimisation and empirical methodologies in integrated supply chain design and management -Risk management and resilience -Sustainable operations and sharing and circular economies -Lean supply managenent -Quality management in supply chains -Transportation and logistics -Customer relationship, service response, demand management in supply chains -E-commerce supply management -Performance measurement in supply chains