Implementação do lean healthcare: Experiências e lições aprendidas em hospitais brasileiros

IF 0.5 4区 管理学 Q4 BUSINESS
T. Régis, Cláudia Fabiana Gohr, L. Santos
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引用次数: 20

Abstract

This study aimed to analyze the process of implementing lean healthcare in three Brazilian hospitals that have played a pioneering role in the implementation of this system. We adopted the case study approach and collected data through interviews, document analysis, and observation. The results showed that the processes of implementation of lean healthcare in the hospitals shared many similarities in terms of the flow of patients, materials, or information. Finally, it was possible to obtain some guidelines for the application of lean principles and techniques in order to facilitate the implementation of lean healthcare in hospital operations.
实施精益医疗保健:巴西医院的经验和教训
本研究旨在分析三家巴西医院实施精益医疗保健的过程,这三家医院在实施该系统方面发挥了先锋作用。我们采用个案研究法,通过访谈、文献分析、观察等方式收集数据。结果表明,在医院实施精益医疗保健的过程在患者、材料或信息流方面有许多相似之处。最后,有可能获得一些应用精益原则和技术的指导方针,以促进在医院业务中实施精益医疗保健。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
1.30
自引率
12.50%
发文量
78
审稿时长
32 weeks
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