A fuzzy game based framework to address ambiguities in performance based contracting

Abstract

Avoiding ambiguity and fuzziness in the determination of the requirements is a crucial factor in the success of Performance Based Contracting (PBC). To date, there is a research gap because insufficient studies have been undertaken to address this significant issue in the pro-curement process. Previous studies that have been con-ducted on requirement specification and elicitation are limited to software engineering. This study investigates this issue in the procurement process and proposes an integrated framework using Natural Language Pro-cessing (NLP), game theory and fuzzy logic. This re-search contributes to contract theory by opening a new line of research which paves the way for leveraging arti-ficial intelligence techniques in automated or semi-automated contract monitoring.