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‘I do not know’: an examination of reactions to virtual agents that fail to answer the user’s questions

IF 2.9 Q2 BUSINESS
International Review of Retail Distribution and Consumer Research Pub Date : 2023-08-31 DOI:10.1080/09593969.2023.2253003
Magnus Söderlund
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“我不知道”:对虚拟代理无法回答用户问题的反应进行测试
本文章由计算机程序翻译，如有差异，请以英文原文为准。
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来源期刊
International Review of Retail Distribution and Consumer Research
International Review of Retail Distribution and Consumer Research BUSINESS-
CiteScore
6.90
自引率
5.60%
发文量
41
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