A comparative analysis of U.S. state government communication and resident compliance to CDC COVID-19 guidelines

IF 1.6 2区文学 Q2 COMMUNICATION

Journal of Applied Communication Research Pub Date : 2023-03-26 DOI:10.1080/00909882.2023.2165885

Deborah D. Sellnow-Richmond, Amiso M. George, Marta Natalia Lukacovic, S. Salazar, Deanna D. Sellnow

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引用次数: 1

Abstract

ABSTRACT As COVID-19 raged through the United States, Americans were inundated with messages from multiple and competing sources, some based on political ideologies, fueled by misinformation, disinformation, and malinformation via cable and social media. This study uses the IDEA model for effective instructional risk and crisis communication to examine the role of state governors in encouraging compliance with public health recommendations. It examines the relationships between messages sent in high- and low-compliance states, between state compliance levels and tendencies in public attitudes, and between messages sent and resident decisions about COVID-19 compliance. We analyzed press release messages from governors of five states with high immigrant populations and surveyed the public in these states to examine compliance rates regarding COVID-19 protective actions. Findings illustrate that perceived source credibility is critical to behavioral compliance regardless of message content adherence and that political ideology may become a competing narrative and may influence resident decisions.

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美国州政府沟通和居民遵守疾病预防控制中心COVID-19指南的比较分析

随着COVID-19在美国肆虐，美国人被来自多个竞争来源的信息淹没，其中一些基于政治意识形态，由有线电视和社交媒体上的错误信息、虚假信息和恶意信息推动。本研究使用IDEA模型进行有效的风险和危机沟通教学，以检查各州州长在鼓励遵守公共卫生建议方面的作用。它研究了高合规州和低合规州发送的信息之间的关系，州合规水平与公众态度趋势之间的关系，以及发送的信息与居民关于COVID-19合规的决定之间的关系。我们分析了五个移民人口多的州州长的新闻稿，并对这些州的公众进行了调查，以检查COVID-19防护措施的合规率。研究结果表明，无论信息内容是否符合，感知到的来源可信度对行为依从性至关重要，政治意识形态可能成为一种竞争性叙事，并可能影响居民的决定。

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来源期刊

Journal of Applied Communication Research COMMUNICATION-

CiteScore

4.00

自引率

8.70%

发文量

期刊介绍： The Journal of Applied Communication Research publishes original scholarship that addresses or challenges the relation between theory and practice in understanding communication in applied contexts. All theoretical and methodological approaches are welcome, as are all contextual areas. Original research studies should apply existing theory and research to practical solutions, problems, and practices should illuminate how embodied activities inform and reform existing theory or should contribute to theory development. Research articles should offer critical summaries of theory or research and demonstrate ways in which the critique can be used to explain, improve or understand communication practices or process in a specific context.