Electronic Communication of Entrepreneurs during the Covid-19 Pandemic in the Czech Republic

Q2 Social Sciences

Australian Journal of Telecommunications and the Digital Economy Pub Date : 2023-03-31 DOI:10.18080/jtde.v11n1.599

S. Sobotovičová, B. Blechová, T. Pražák

引用次数: 0

Abstract

The aim of this article is to find out the attitudes of business entities towards the helpfulness and frequency of the use of electronic communication with government administration institutions in the Czech Republic during the Covid-19 pandemic. The research was conducted in the form of a questionnaire survey of 464 respondents. Based on the primary research, the change in the use of electronic communication was verified. The most important factors influencing satisfaction in communication are functionality, speed and delivery confirmation. The increased need for electronic communication was found especially in micro and small enterprises and in the services sector.

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新冠肺炎疫情期间捷克企业家的电子沟通

本文的目的是了解在新冠肺炎大流行期间，企业实体对与捷克共和国政府行政机构使用电子通信的帮助和频率的态度。该研究以问卷调查的形式对464名受访者进行了调查。在初步研究的基础上，验证了电子通信使用的变化。影响沟通满意度的最重要因素是功能性、速度和交付确认。特别是在微型和小型企业以及服务部门，对电子通信的需求增加了。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Australian Journal of Telecommunications and the Digital Economy Social Sciences-Communication

CiteScore

1.60

自引率

0.00%

发文量

期刊介绍： The Journal of Telecommunications and the Digital Economy (JTDE) is an international, open-access, high quality, peer reviewed journal, indexed by Scopus and Google Scholar, covering innovative research and practice in Telecommunications, Digital Economy and Applications. The mission of JTDE is to further through publication the objective of advancing learning, knowledge and research worldwide. The JTDE publishes peer reviewed papers that may take the following form: *Research Paper - a paper making an original contribution to engineering knowledge. *Special Interest Paper – a report on significant aspects of a major or notable project. *Review Paper for specialists – an overview of a relevant area intended for specialists in the field covered. *Review Paper for non-specialists – an overview of a relevant area suitable for a reader with an electrical/electronics background. *Public Policy Discussion - a paper that identifies or discusses public policy and includes investigation of legislation, regulation and what is happening around the world including best practice *Tutorial Paper – a paper that explains an important subject or clarifies the approach to an area of design or investigation. *Technical Note – a technical note or letter to the Editors that is not sufficiently developed or extensive in scope to constitute a full paper. *Industry Case Study - a paper that provides details of industry practices utilising a case study to provide an understanding of what is occurring and how the outcomes have been achieved. *Discussion – a contribution to discuss a published paper to which the original author''s response will be sought. Historical - a paper covering a historical topic related to telecommunications or the digital economy.