E-Government in Singapore - A SWOT and PEST Analysis

Q1 Arts and Humanities
Huong Ha, K. Coghill
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引用次数: 41

Abstract

This paper aims to review and evaluate the vision, the objectives and the strategic framework of e-Government in Singapore. Rapidity, Reliability, Efficiency, Cost-effectiveness, Customer-orientation and Accessibility are the main guidelines for the development of egovernment in Singapore in order to provide quality services to users in the digital economy. There are five thrusts and six programs of egovernance in Singapore. The development of e-Government involves three main relationships: Government to Citizen (G2C), Government to Business (G2B) and Government to Employees/Public Servants (G2E). This paper employs the SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis and PEST (Political, Economic, Social and Technological) determinants to evaluate the current state of e-Government in Singapore and its preparedness.
新加坡电子政务——SWOT和PEST分析
本文旨在回顾和评价新加坡电子政府的愿景、目标和战略框架。快速、可靠、高效、成本效益、客户导向和无障碍是新加坡电子政务发展的主要准则,以便在数字经济中为用户提供优质的服务。新加坡的电子政务有五个重点和六个项目。电子政务的发展涉及三种主要关系:政府对公民(G2C)、政府对企业(G2B)和政府对雇员/公务员(G2E)。本文采用SWOT(优势,劣势,机会和威胁)分析和PEST(政治,经济,社会和技术)决定因素来评估新加坡电子政务的现状及其准备。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Asia-Pacific Social Science Review
Asia-Pacific Social Science Review Arts and Humanities-History
CiteScore
1.40
自引率
0.00%
发文量
0
期刊介绍: The Asia-Pacific Social Science Review (APSSR) is an internationally refereed journal published biannually (June and December) by De La Salle University, Manila, Philippines. It aims to be a leading venue for authors seeking to share their data and perspectives on compelling and emerging topics in the social sciences with, and to create an impact on, the region’s communities of academics, researchers, students, civil society, policymakers, development specialists, among others. Topics related to or with implications for the region that are pursued employing sound methodologies and comparative, and inter, multi and transdisciplinary approaches are of particular interest.
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