{"title":"E-Government in Singapore - A SWOT and PEST Analysis","authors":"Huong Ha, K. Coghill","doi":"10.3860/APSSR.V6I2.62","DOIUrl":null,"url":null,"abstract":"This paper aims to review and evaluate the vision, the objectives and the strategic framework of e-Government in Singapore. Rapidity, Reliability, Efficiency, Cost-effectiveness, Customer-orientation and Accessibility are the main guidelines for the development of egovernment in Singapore in order to provide quality services to users in the digital economy. There are five thrusts and six programs of egovernance in Singapore. The development of e-Government involves three main relationships: Government to Citizen (G2C), Government to Business (G2B) and Government to Employees/Public Servants (G2E). This paper employs the SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis and PEST (Political, Economic, Social and Technological) determinants to evaluate the current state of e-Government in Singapore and its preparedness.","PeriodicalId":39323,"journal":{"name":"Asia-Pacific Social Science Review","volume":"13 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2008-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"41","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Asia-Pacific Social Science Review","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.3860/APSSR.V6I2.62","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"Arts and Humanities","Score":null,"Total":0}
引用次数: 41
Abstract
This paper aims to review and evaluate the vision, the objectives and the strategic framework of e-Government in Singapore. Rapidity, Reliability, Efficiency, Cost-effectiveness, Customer-orientation and Accessibility are the main guidelines for the development of egovernment in Singapore in order to provide quality services to users in the digital economy. There are five thrusts and six programs of egovernance in Singapore. The development of e-Government involves three main relationships: Government to Citizen (G2C), Government to Business (G2B) and Government to Employees/Public Servants (G2E). This paper employs the SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis and PEST (Political, Economic, Social and Technological) determinants to evaluate the current state of e-Government in Singapore and its preparedness.
期刊介绍:
The Asia-Pacific Social Science Review (APSSR) is an internationally refereed journal published biannually (June and December) by De La Salle University, Manila, Philippines. It aims to be a leading venue for authors seeking to share their data and perspectives on compelling and emerging topics in the social sciences with, and to create an impact on, the region’s communities of academics, researchers, students, civil society, policymakers, development specialists, among others. Topics related to or with implications for the region that are pursued employing sound methodologies and comparative, and inter, multi and transdisciplinary approaches are of particular interest.