Revealing the Project Management Office Manager’s Competencies: A Qualitative Study in Financial Industry

Q3 Mathematics

WSEAS Transactions on Systems and Control Pub Date : 2023-05-03 DOI:10.37394/23202.2023.22.42

Siti Talidah, Advia Fildzah, M. Ichsan, Diena Dwidienawati, Maharani Syahratu Kertapati, Olinda Calista Yetri, Rafahana Ansiklia Kirana, Adji Pradana, R. Aditya

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Abstract

This study aimed to validate previous studies’ five core competencies of PMO Managers. It describes the competencies of effective PMO Managers as evidence of PMO practices in companies. Researchers obtained data sources from five members of PMO Professional Indonesia (PMOPI) focused on the financial industry. This study uses a qualitative research approach, collecting the data using structured interviews with selected respondents. Certified experts have validated and calculated the percentage of occurrence of each core competency and the PMO management function. A final analysis of the data is conducted using NVIVO Software. The study has produced a percentage of the emergence of PMO managers’ competencies, especially in the financial industry, to validate the five core competencies from previous studies by specific dimensions. The analysis results of this validation, with an inter’, ’rater percentage of 95,31%, indicated that the data analyzed had high accuracy. This study reveals that business mainframe is a competency often applied in the financial industry PMO. The findings are 26,83%, significantly different from the results of other competencies. The Technical & Professional Specialty is 10,87%, Effective Intersocial Competencies is 15,85%, Organizational Stewardship is 10,98%, and Effective Personal Competencies is 3,05%. This study has provided new insight into PMO manager competencies which are required for PMO managers to perform their work effectively. This set of competencies is required by organizations that see the need to develop PMO managers’ capabilities in managing their projects.

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揭示项目管理办公室经理胜任力:金融行业的定性研究

本研究旨在验证先前研究的五项核心能力。它描述了有效的PMO经理的能力，作为公司PMO实践的证据。研究人员从PMO专业印尼(ppmi)专注于金融业的五名成员那里获得了数据来源。本研究采用定性研究方法，通过与选定的受访者进行结构化访谈来收集数据。认证专家验证并计算了每个核心能力和项目管理办公室管理功能的出现百分比。使用NVIVO软件对数据进行最终分析。该研究得出了PMO管理者能力的出现百分比，特别是在金融行业，通过具体的维度验证了以前研究的五种核心能力。该验证的分析结果，其“，”比率为95,31%，表明分析的数据具有较高的准确性。研究表明，企业大型机是金融行业项目管理办公室中经常使用的能力。结果为26.83%，与其他能力的结果有显著差异。技术和专业特长是10.87%，有效的社会间能力是15.85%，组织管理是10.98%，有效的个人能力是3.05%。本研究为PMO管理者有效开展工作所需的胜任力提供了新的见解。这组能力是需要开发PMO经理管理项目能力的组织所需要的。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

WSEAS Transactions on Systems and Control Mathematics-Control and Optimization

CiteScore

1.80

自引率

0.00%

发文量

期刊介绍： WSEAS Transactions on Systems and Control publishes original research papers relating to systems theory and automatic control. We aim to bring important work to a wide international audience and therefore only publish papers of exceptional scientific value that advance our understanding of these particular areas. The research presented must transcend the limits of case studies, while both experimental and theoretical studies are accepted. It is a multi-disciplinary journal and therefore its content mirrors the diverse interests and approaches of scholars involved with systems theory, dynamical systems, linear and non-linear control, intelligent control, robotics and related areas. We also welcome scholarly contributions from officials with government agencies, international agencies, and non-governmental organizations.