Relation of Workplace Incivility, Prosocial Motivation and Emotional Exhaustion to Thriving of Nurses

Abstract

Background: The study attempt to investigate the impact of individual-level factor (prosocial motivation), negative contextual factor (workplace incivility), and personal resource (emotional exhaustion) on the thriving of nurses. Methods: Primary data from 215 Pakistani nurses were collected and analyzed. Data were analyzed through the Second Synthetic Grey Relational Analysis (SSGRA) and the Regression Analysis. Results: We found that workplace incivility and thriving are negatively associated, whereas prosocial motivation positively influenced thriving. We also found the moderating impact of emotional exhaustion on the associations of workplace incivility-thriving and prosocial motivation-thriving. Both SSGRA and Regression Analysis revealed that the impact of prosocial motivation on thriving is more significant than that of workplace incivility, and moderation can also be found significant. Conclusion: The study suggests that a suitable work environment, appropriate training, and guidance encourage emotional stability and improve prosocial motivation. Similarly, mentoring, socializing, and acknowledging the efforts of nurses’ faculty are likely to cope with workplace incivility and promote their thriving. This study focused on the impact of workplace incivility (a negative contextual factor), prosocial motivation (individual level factor) and emotional exhaustion (a chronic state of physical and emotional depletion) on the thriving of nursing faculty. We examined the moderating role of emotional exhaustion on the associations of 1) workplace incivility and thriving, and 2) prosocial motivation and thriving. A cross-level interaction of workplace incivility and emotional exhaustion on thriving, and similarly, the cross-level interaction of prosocial motivation and thriving was conducted empirically. Discussed below findings provides support to the hypothesized model.