E-LEARNING UTILIZATION AND THE IMPACT FOR PEOPLE DEVELOPMENT IN RETAIL COMPANY

Abstract

Industrial 4.0 has created changes in so many aspects of human life which require people not only to master their field of expertise but also to keep themselves at par with the latest trend and technology. Changes that happen rapidly, creating a volatile and complex condition with high level of uncertainty and ambiguity, which known as VUCA era. This state forcing workforces to be able to adapt in fast pace. E-learning which combines the traditional teaching process with the use of technology such as internet, Learning Management System (LMS) considered as the appropriate method to be implemented in order to meet all the challenges and requirements of industry 4.0. In retail industry, PT XYZ. and its subsidiaries have been utilizing Learning Management System (LMS), MOOC (Massive Open Online Courses), and virtual classes as part of the development program given to the employees. The main goal is to ensure that the employees as their most important asset will be able to keep themselves updated to the latest trend, topic and communication from the company. While the intention of this article is to see how the impact of E-Learning for people development is in this Industry 4.0 era, particularly in Indonesia’s largest lifestyle retail company.