An Exploratory Study of Cybersecurity in Working from Home: Problem or Enabler?

Abstract

This article explores the implications of a shift to working from home (WFH) in the context of the COVID-19 pandemic. The literature and news coverage of this topic focuses on rising concerns over cybersecurity. Based on in-depth exploratory interviews with cybersecurity experts, it is apparent that cybersecurity problems do arise, but the advances in cybersecurity have enabled this shift and the scaling up of WFH. This qualitative research suggests the need for survey research and selected case studies to gain a more empirically anchored perspective on the degree that cybersecurity has raised problems but also enabled WFH.