COVID-19 Vaccination Clinic Success: An Interdisciplinary Application of Simulation and Modeling

Abstract

This paper shares a case study of a rapid cycle of process improvement, physical simulation, and simulation software development to stand up a mass COVID-19 vaccination site. The resulting standard work, clinic setup and simulation software tool were designed and implemented by an interdisciplinary team at a moderate size not-for-profit health system. This unique example of a simulation and modeling implementation led to a high throughput vaccination clinic with an outstanding patient experience.