Identity and Fraud: Underscoring the Performance of Companies that have adopted the use of the Ugandan National Identity Card and those that have not

Abstract

National Identity Cards is one of the assessment tools for identifying identity fraud in Companies. Its assumptions are premised on the due process of enrolment for the registration of persons. indicate that client identification and customer care have a positive correlation of 0.026 at a significance of 0.457. A positive correlation implies that as client identification increases, customer care also increases. However, the correlation of 0.026 is a weak correlation. This implies that currently, the client identification has a weak relationship with customer care in the telecommunication sector of Uganda.