Influences of Internal Service Quality, Employee Satisfaction, External Service Satisfaction And Customer Satisfaction Toward Customer Loyalty Of Gojek Service Users in Malang
{"title":"Influences of Internal Service Quality, Employee Satisfaction, External Service Satisfaction And Customer Satisfaction Toward Customer Loyalty Of Gojek Service Users in Malang","authors":"Muhammad Rudijav Andalas","doi":"10.12962/j23546026.y2020i1.11936","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":14533,"journal":{"name":"IPTEK Journal of Proceedings Series","volume":"69 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2022-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"IPTEK Journal of Proceedings Series","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.12962/j23546026.y2020i1.11936","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
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